Alexandra Badea Email & Phone Number

Ireland

Dublin City, County Dublin, Ireland

• Experienced Operations Supervisor with a demonstrated track record of proactive leadership and strategic planning. Skilled in initiating and overseeing cross-functional projects, optimizing workload distribution, and.
• Proactive Self-Starter: Illustrated the ability… Show more Experienced Operations Supervisor with a demonstrated track record of proactive leadership and strategic planning. Skilled in initiating and overseeing.
• Proactive Self-Starter: Illustrated the ability to prioritize work and undertake cross - functional projects with minimal supervision, showcasing strong initiative and self-reliance.
• Strategic Planning Contribution: Aided the development of strategic plans for operational activities to reduce cost and minimize wastage along thirty suppliers, aligning the organization with long-term goals and.
• Workload Optimization: Weekly assessed workload distribution and personnel allocation, ensuring the achievement of targets and deadlines.
• Vision Alignment and Collaboration: Dynamically assisted the CEO or executive team's vision and process ideals, encouraging alignment and a shared sense of purpose across the organization.

Dublin City, County Dublin, Ireland

• Experienced Schedule Supervisor with a proven track record in optimizing operational processes. Proficient in strategic program scheduling, overseeing short-term and long-term schedules for guides, resulting in.
• Scheduled Tour Guiding Assignments: Streamlined tour guide assignments by skilfully assessing compatibility and availability, proposed optimal utilization of resources.
• Strategic Program Scheduling: Displayed leadership by developing and overseeing both short-term and long-term schedules for over one thousand guides, resulting in enhanced operational efficiency.
• Streamlined Schedule Revisions: Reviewed and adjusted over weekly scheduling changes, resulting in a decrease in tour disruptions and an increase in customer satisfaction due to timely adjustments.
• Team Leadership and Development: Accomplished team leadership and development by managing and training a team of five agents, adding to their professional growth and success.
• Real-time Support and Communication Mastery: Provided timely support to on-site staff across eight cities via email, phone, and chat, addressing and resolving all disruptions on-site promptly and with exceptional.

Dublin City, County Dublin, Ireland

• Dedicated and results-driven Operations and Logistic Agent with a proven track record in delivering exceptional administrative support and streamlining operational processes. Skilled in handling a high volume of tasks.
• Delivered Exceptional Administrative Support: Upheld day-to-day administrative operations, handling tasks with 99% accuracy.
• Streamlined Reservation Management: Enhanced operational efficiency by confirming and customizing reservations received from distributors, seamlessly integrating them into the booking system.
• Elevated On-Site Service Standards: Provided valuable support to on-site staff in 8 different cities, accelerated high-standard services, enhancing customer satisfaction and loyalty.
• Effective Vendor and Venue Management: administered relationships with venues and service providers across 8 destinations, overseeing bookings for buses, headsets, and other tour-related services.
• Managed Distributor Relations: Expertly resolved over 150 daily distributor queries and payment claims, maintaining positive relationships, and financial accuracy. Show less

Dublin City, County Dublin, Ireland

• Experienced Guide Scheduling Assistant with a strong track record of optimizing guide scheduling, enhancing communication, and improving tour standards compliance. Proficient in managing schedules for a large team of.
• Optimized Guide Scheduling: Displayed a high level of proficiency in… Show more Experienced Guide Scheduling Assistant with a strong track record of optimizing guide scheduling, enhancing communication, and improving.
• Optimized Guide Scheduling: Displayed a high level of proficiency in adequately managing the schedules of 1500 guides, adhering to established and agreed-upon procedures.
• Enhanced Guide Communication: facilitated day-to-day interactions with guides, addressing over fifty schedule issues weekly and fostering positive working relationships.
• Improved Tour Standards Compliance: Diligently engaged in daily interactions with over thirty coordinators, ensuring tours operated in alignment with the company's high standards, contributing to overall tour quality.
• Adept Emergency Resolution: Displayed strong problem-solving skills by promptly handling and resolving daily emergencies related to guide issues by applying a creative an innovative mindset.

Dublin City, County Dublin, Ireland

• Experienced Sales Manager, known for transformative team leadership, operational efficiency, and a strong commitment to quality assurance. Spearheaded and developed a high-performing team, optimizing resource.
• Transformational Team Leadership: Spearheaded and developed a high-performing team of thirty employees, fostering their growth and productivity.
• Effective Priority Identification Improved operational efficiency by 30%… Show more Experienced Sales Manager, known for transformative team leadership, operational efficiency, and a strong commitment to quality.
• Effective Priority Identification Improved operational efficiency by 30% through precise identification and prioritization of critical tasks, optimizing resource allocation and streamlining operations.
• Commitment to Quality Assurance: Implemented rigorous quality control measures resulting in a 20% reduction in customer complaints and a 15% increase in customer satisfaction ratings. Show less

Dublin, County Dublin, Ireland

• Experienced Assistant Store Manager, known for surpassing sales targets and KPIs, exemplary store management, customer service excellence, and responsible cash office management. Achieved outstanding results, including.
• Exceeding Sales Targets and KPIs: Demonstrated a strong ability to maximize sales and surpass company Key Performance Indicators (KPIs), driving revenue growth… Show more Experienced Assistant Store Manager, known for.
• Exceeding Sales Targets and KPIs: Demonstrated a strong ability to maximize sales and surpass company Key Performance Indicators (KPIs), driving revenue growth by 32% in the first quarter and 46% in the second quarter.
• Exemplary Store Management: Achieved excellence in store presentation, stock control, shrinkage reduction by 21%, administrative compliance, enhancing the overall store's efficiency and profitability.
• Customer Service Excellence: Provided exceptional customer service, resulting in high levels of customer satisfaction and loyalty, and driving a 42% increase in foot traffic within six months.
• Responsible Cash Office Management: upheld a cash office with 100% accuracy, processing an average of €4000 in daily transactions, upholding financial integrity and compliance with auditing standards. Show less