Alexandra Beingolea Email & Phone Number

Miami, Florida, United States

Proactively serve a portfolio of assigned agents so that they may achieve positive business outcomes via Cervera software and servicesDrive agent software and program engagement to help agents become power usersMaster Cervera technology and educate agents on Cervera products and programs to enable best business practices Partner closely with Branch Office Sales Directors and other cross-functional teams to build and execute agent success strategies, including business growth plansWelcome new agents by conducting onboarding sessions for individual agents and agent teamsManage listing and licensing transfers throughout the onboarding processConduct zoom Cervera product and program training and meetings with agents as neededWork proactively to identify agent needs and develop solutionsDocument and continuously improve best practices and resourcesTroubleshoot issues related to marketing, Cervera tools, technology/devices, enterprise systems, etc.Work collaboratively with top management to address questions on behalf of the agentAssist agents with transaction requirements and uploading to Cervera operations systemStudy company listings on a weekly basis and promote on our social media platforms and generate marketing collateral and database list for agents to send

Corporate

Developed and maintained recruiting networks and relationships with various colleges, career centers, and talent pipelines.Hired and trained over 5 employees across the company.Developed and implemented training techniques for agents.Averaged 7 to 10 full-time real estate agents per month.Created Job descriptions for open jobs and interviewed candidates.Managed pre-employment screening process and onboarding for candidates.Established retention programs ex: Cervera Cares, Cervera Wellness, and CRE Young Professionals.Served as an employee advocate for new hires as well as established employees.Provided management with requested reports and documents.Implemented company culture, values, and policies.Coordinated events focused on employee recognition.

Corporate

Provided clerical support to agents and brokers.Follow up with associates via email and/or phone calls to complete files and offer any type of assistance they need.Prepared contracts and other documents related to sales for agents and brokers.Prepared escrow paperwork, disclosures, and records for all escrow files.Answered multiple phone lines, provided mentor with all messages, replied to all emails and documented new leads in spreadsheet form.Managed all filing procedures such as organization and file updates documenting conversation logs.

Cervera Real Estate

Screened telephone calls and inquiries and directed them as appropriate.Coordinated travel arrangments and accommodations.Organized personal and professional calendars and supplied reminders of meetings and events.Attend business meetings and took meeting minutes.Designed and coordinated all marketing campaigns Coordinated showings and followed up for feedbackHosted and coordinated open houses as well as cocktail events.Prepared Listing Agreements, Purchase Agreements, Disclosures as well as obtained signatures by meeting with clients or via DocuSign.

Master'S Degree, Human Resources Management

Bachelor Of Applied Science (B.A.Sc.), Operations And Supervision Management, A