Alexandra Bright Email & Phone Number

Grimsby, On, Ca

• Interact with guests via digital channels (live chat, phone and video) to ensure a great guest experience in a manner that values guests’ time and prodive personalized, frictionless purchase experience. • Responsible for generating sales to support overall program sales goals. • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and educating on relevant company programs (free shipping, community events, etc.)• Provide technical product education by articulating the value and benefit of the product. • Collaborate with team members to ensure optimal guest experience while adhering to Guest Support policies and procedures.

St Catharines, Ontario, Canada

• Educate our guests on the various pieces throughout the store on how they are used, the hidden features from thumb holes to reflectivity to cell phone pockets. • Floating between the various sections of the store; greeting guests, educating guests between the mens and woman's sections, hoping on cash and assisting guests in the fitting rooms.• Supporting with receiving of product to the store; sorting the inventory, stickers f any sale items, folding or hanging the product to be put away. •Organizing the back room to support the daily inventory of items at night

Niagara, Ontario, Canada

• Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.• Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations. • Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted. • Open and close the store in accordance with the opening and closing checklists.• Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.• Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.• Ensure team uses in-store technology to support store operations and provide positive guest experiences.• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

• Developing and implementing various warehouse initiatives.• Maintaining an accurate Master Inventory List of all Niagara 2022 assets and the movement of the items within the organization.• Creating warehouse floor plans for our four spaces; main warehouse, look and signage warehouse, technology operation center and our fabrication shop.• Working closely with our Volunteer Services Functional Area on developing a training manual for warehouse volunteers for the duration of the games.• Supervise and support logistics volunteers and temporary laborers for the duration of the games. • Implementing policies and procedures that ensure proper collaboration throughout the organization, as well as aligning with Fit-Out policies and procedures. • Create, maintain, and execute the Master Delivery Schedule and all supporting activities to ensure safe and timely delivery of all assets across the game's footprint.• Support the planning and execution of asset dissolution post games. • Consolidate the warehouse post games to be shipped to future host societies or local organizations.

Niagara, Ontario, Canada

- Assisting in development and implementation of various warehouse initiatives including:inventory control activities, receiving procedures, space organization and planning.- Supporting the operations department in the creation of logistics policies and procedures.- Assisting with the development of logistics processes that will ensure organization wide integration and collaboration leading up to and during the 2022 Canada Summer Games.

Burlington, Ontario

- Assisting clients place an order for various events; weddings, showers, birthdays, anniversaries, etc. via over email, on the phone or in person in the showroom. - Keeping the showroom stocked with each item we offer for rental. - Scheduling client meetings for the office. - Maintaining the correct inventory for each item available. - Researching current and upcoming event decor themes and styles to maintain current in the trends.- Handling various office needs from purchasing office supplies, organizing deliveries for shipment, items needed for the warehouse, etc. - Occasionally helping to build orders in the warehouse.

Toronto, Canada Area

- Programming paid and non-paid commercial spots for both Leafs Nation Network and NBATV Canada.- Scheduling paid and non-paid spots for the duration of their contracts, as well as maintaining the use of the dollars being spent properly.- Plan and build timelines and creative grids for spots for all Toronto FC and Toronto Argos home games for both field and east boards. - Work closely with the Programming, Global Partnerships, Marketing, and Production departments on various things as creative for all teams, both channels, and certain shows.- Create various commercial and PRC spots for both channels

Oakville, Ontario

- Organized all events throughout the season on game days, as well as at our head office for our various summer camps, March break camp, and leagues. - Assisted with our game day promotions from packing the bin, organizing the prizes, filing waivers from everyone who participated on the turf, as well as assisting in player relations with clients.- Handling various office administrative work from ordering supplies, printing documents and helping other departments with various tasks. - Being the personal assistant to both the Director of Operations, as well as assisting with the TRAC Athletics Director. - Being the main contact for our Season Ticket Holders, fans, clients or partners who come into the office. - Assist with other members or departments of the office from Media Relations, to Ticketing, to Sponsorship and Marketing as well as with our Team Relations.

Oakville, Ontario

- Oakville Rock is a part of the Major Series Lacrosse league and is Senior A level in the Ontario Lacrosse Association. - My main job title for this team is to be the front of arena personal to make sure the game runs smoothly. - Setting up our front table for admittance and 505/50 sales, assist with TV Cogeco for any needs they have, paying the refs and our time-keepers/pointstreak and front table volunteers. - During the game, I was floating around between the front entrance and the arena to make sure the game is going off without a hitch. - During the intermissions, I was at the front helping with the table or interacting with fans. - When the game finished, I helped our team and making sure everything got put away properly, seeing if the coaches need anything and then scanning the final point streak sheet off to the OLA head office.

Oakville, Ontario

My responsibilities included working with all departments of the team from Marketing, to Ticketing, to Merchandise, to Sponsorship, to Media Relations. During my time, I worked on a handful of events from organizing several camps for children involving the cheerleaders and members of the team, organizing the season ticket holder party from arranging the venue, to food and beverages, to the team and cheerleaders and receiving RSVPs from the season ticket holders. For a handful of the games, I was the main contact for some of our sponsors for the theme nights and arranging with our contact at the ACC on their behalf for their in game activation.

Grimsby, Ontario

- Experience in Housewares, Sports, Seasonal, and Cash. - Main task was to put away stock in the department, as well as aiding customers with products and answering their questions to the best of my ability. - While in the Seasonal department, I was in the Garden Centre to cash out customers purchasing plants, vegetables, patio furniture, patio decorations, etc.

Etobicoke, Ontario

My main responsibility at Lululemon was to educate our guests on the various pieces throughout the store on how they are used, the hidden nuggets from thumb holes to reflectivity to cell phone pockets to many more. Some of my other responsibilities was working in the various sections of the store from greeting guests at the front while working in mens and part of woman's, working in Mids in the middle of the store, the pant wall educating on the story of the various sensations and how the pants are set up and finally in the fitting rooms helping guests find the right fit on various pieces and giving my education to help them make a final decision.

Hamilton, Ontario

My responsibilities was to attend local event for all three stations and promote the stations to the attendees, create social media content on various social media platforms while at the events and in the office, help facilitate the contests on all three stations and organizing with the winners, attend production meetings to discuss possible future contests, content, and events.

Toronto, Canada Area

I worked with the afternoon show-time crew in Toronto in the control room and the audio room. I was responsible for 15+ people throughout the day, getting scripts, photocopies, food/drinks, etc. I also worked with the Business Managers running amongst the studio floor and the Sports floor, checking with the editors, writers, researchers, production crew, etc.

Sports And Event Marketing, Marketing

While at George Brown College, I am enrolled in the Sports and Event Marketing post-graduate program to further my studies and gain more.

Advanced Diploma, Broadcasting In Radio, Television And Film

While at Niagara College, I was enrolled in the Broadcasting for Radio, Television and Film program. As a part of my schooling, I was.

Education record