• Provide wide-ranging General Manager and Board of Directors support for foundation goals and objectives. • Complete administrative duties, including reception tasks, meeting and greeting owners, mail, mailbox maintenance, issuing vehicle stickers, updating and maintaining the website, mailings, maintaining office equipment, ordering supplies, and supporting special projects as requested. • Conduct daily work with TOPS software, Microsoft Office Suite, Internet, and the Polycom phone system. • Responsible for monthly Board meeting minutes, meeting set-up, community center reservations, monthly resident newsletter editing and publishing, dispatching maintenance for resident issues, and familiarization with HOA rules and regulations, policies, and procedures.

• Served as a leadership team member, providing wide-ranging support to the Area Administrator, Medical Office Director, Medical Office Chief, and Nurse Manager.• Maintained all calendars via Lotus Notes, coordinated special events, including group lunches, retirement gatherings, and holiday parties, and set up meeting and conference room reservations via Meeting Room Manager.• Wrote complex, detailed correspondence for senior managers and directors using KP knowledge and business acumen, independently updating department documents as needed.• Interacted daily with KP employees across multiple organizations and external representatives to discuss administrative and standard business processes.• Served as an integral part of the Primary Care Reorganization, working with IT to complete projects.• Gathered information for Physician evaluations to present to the Chief for review and edited Kronos to assist Nurse Manager.• Acted as the go-to person for the clinic, troubleshooting and fixing issues with printers, computers, and fax machines.• Compiled information for spreadsheets and presentations, sorted and delivered mail for clinics, participated and took minutes for the Facility Leaders Meeting, Primary Care Department, and Staff meetings, and typed and distributed minutes via email.• Coordinated work orders for facilities maintenance and IT issues, including computers, phones, and physical moves for staff.• Assisted with staff scheduling, completed heavy calendar/meeting scheduling, delivered exceptional customer service while multi-tasking, and created and distributed the clinic newsletter.Notable achievements while in the position included:- Selected as the Hazardous Waste Champion and the Healthy Workforce Champion.