•Partnered with LCSW supervisor to deliver clinical services including psychiatric assessments, individual and family therapy, and development of treatment plans for children, youth, and families.•Developed disposition plans for designated patients and collaborated with external professionals including school staff and mental health providers.•Engaged in daily Rounds and collaborated as a member of a multi-disciplinary team to tailor care for each assigned patient, ensuring it aligned with individual needs.•Educated families and patients in applying PHP skills outside of the program during personalized individual and family sessions by evaluating strengths and identifying areas for growth.

•Conducted interviews with newly enrolled clients and guardians to explore experiences of loss and grief. Employed empathy, compassion, and active listening skills to establish trust and identify appropriate form of support.•Screened, interviewed, and documented mentor applicants, assessing history of loss and ability to mentor children with parental loss. Utilized Massachusetts MENTOR training protocols, sensitivity, and objectivity to appraise applicants' qualifications.•Collaborated with program coordinators to match mentees with mentors, considering compatibility based on personality and preferences gathered during initial interviews.•Organized and executed quarterly events to foster connections among enrolled youth and peers. Spearheaded coordination of annual Mother's Day LUMINARIA fundraiser in 2022 and 2023 raising $20,000.

•Provided direct support to children and adult clients with disabilities within home environment as a certified Registered Behavior Technician. Implemented behavior therapy plans aimed at enhancing quality of life for clients and families.•Prioritized clients' dignity, commitment to clients' wellbeing, and compassionate care throughout treatment implementation to deliver meaningful and effective support to clients and families.•Collaborated with interdisciplinary team members to evaluate clients' support needs, assess strengths and skill deficits, and develop, modify, and implement behavioral therapy plans.•Organized and scheduled client appointments and documented session notes for insurance billing using an electronic medical record database.

•Managed a team of 13 sales representatives, overseeing goal setting, performance monitoring, and development of improvement plans based on identifying strengths and weaknesses.•Mentored employees in weekly one-on-one meetings to aid in achieving professional goals and foster career development.•Surpassed quarterly sales quotas by implementing strategic planning initiatives, cultivating continuous engagement within team, and upholding high levels of team morale.

•Applied innate and acquired customer service skills, emphasizing rapport-building, reliability, and consistent follow-through, to cultivate meaningful and trusting relationships with customers and achieve growth in quarterly sales.•Assisted team by assuming extra responsibilities, provided training for new sales representatives, volunteered for supplementary projects, and managed a demanding workload through adept time management, organizational skills, and strategic prioritization.•Earned recognition for a strong work ethic, reliability, and customer dedication, and was promoted to Sales & Marketing Representative from Customer Service Representative within 10 months.

•Collaborated with Sales & Marketing Representatives on account analysis, customer service issues, troubleshooting, and customer communication efforts.

• Selected as one of five original student assistants from an applicant pool of 100 to plan and launch Dr. Brett Melbourne’s climate change research lab at CU Boulder• Designed/ implemented experiment to troubleshoot and successfully resolve an experimental protocol issue • Worked closely with team members to efficiently complete daily tasks and collect data • Trained 10 new student workers on lab procedures during 2010-2012

• Prepared for Annual Field Day - prepared turf research plots for the annual Turf Industry Field Day • Supported a plant breeding study - processed grass seed samples, collected/managed data for turfgrass breeding research.• Supported a surface runoff study - collected water runoff samples for lab analysis from turf research plots.