Accountable for ERP support in Europe (400 users - 7 sites)--> operational support--> coordination of technical ressources and business ownersChange management--> collect of business needs--> implementation and coordination of the Change Advisory Board--> coordination of approved changes (specifications, developments, tests, release in production)Projects--> project management (intercompany flows implementation)--> ERP specialist for deployment projects

Implement ERP Dynamic AX for stock management and production in New Delhi factory: --​>Gap analysis --​>Action plan & team planning --​>Process design to comply with local specificities, with limited development --​>User training & change management --​>Data migration --​>Go live and after go live support --​>Local coordinationSystem enhancements:--​>business analysis--​>functional specifications, developments follow up and tests--​>change managementOthers: user support, regression tests

Assist the project supervisor to deploy EAM Asset Suite for hydroelectric power plants maintenanceFirst site deployment: --​>Design of user documentation and online help --​>In classroom user training --​>Data migration --​>Help line implementation (define actors & flows, case follow up, reporting and alerts) --​>Definition of right groups and user right management processDesign of a new module (action plans management) --​>Lead workshops with key users --​>Coordinate software provider (Ventyx), development team and integrator --​>Functional specifications --​>Test scenarios definition using Quality Center

Manage after sale service logistic master data (products, services, delivery times) --​>New products introduction --​>Support strategy changes --​>Data integrity and update --​>Performance analysis

Users supportSystem enhancements managementInterface monitoring (including tax compliant e-invoicing solution)