Alexandra Chaplin Email & Phone Number

Well organized receptionist with 5+ years of experience in a fast-paced medical office setting. Efficient at maintaining patient schedules, office workflows and community outreach. Strong ability to analyze information and provide solutions in sensitive time managed situations. WORK EXPERIENCERoper St. Francis Healthcare, Charleston | SC — Lead Physician Office SpecialistOCTOBER 2017 - PRESENT● Maintains and updates patient appointment schedules with changes and cancellations as needed.● Operates multiple phone lines and documents and conveyed messages as required.● Provides record retrieval assistance to various medical departments.● Evaluates and ensures completeness and accuracy of all patient records and related documentation.● Reviews appointment schedules and provides reminders to patients as needed.● Performs various duties as a member of the health team in the treatment and care of patients’ and their families and assists with tasks to support the unit.Preferred Care Pharmacy, Hollywood | SC — Registered Pharmacy TechnicianJUNE 2015 - OCTOBER 2017● Accepted written prescriptions or refill requests from patients and evaluated information for completeness and accuracy.● Recorded medical histories while maintaining confidentiality and compliance with HIPAA regulations.● Delivered quality customer service to patients, responded to inquiries, questions, or requests, and referred them to the pharmacist for medical information.● Verified the accuracy of patient information.● Counted prescription medication, filled prescriptions, and attached medication labels.● Performed inventory audits.EDUCATIONWest Ashley Highschool, Charleston | SC — Highschool DiplomaAUGUST 2012 - JUNE 2015-Certificate of CTE Completion: Early Childhood EducationAWARDSCOVID-19 Recognition Award NOVEMBER 2019-Demonstrating exceptional bravery, dedication and resilience during unprecedented times. SKILLS Computer Skills Leadership Experience Organized Problem Solver Creative and Crafty Customer Service Multitasking Positivity Attention to Detail Adaptability Self-Motivation Time Management Project Management Typing Skills Openness to New Ideas Dedication to Excellence Trustworthy Responsible Dependable Data Entry Patience Speed and Efficiency Teamwork Social Media Output Conflict ResolutionADDITIONAL 83 WPM/98% accuracy Certified in CPR, AED and First Aid Darkness to Light Trained Volunteers in Cancer Screening Events; Quarterly Experience with Cerner and eCW Regularly donates to The Blood Connection

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  West Ashley High School

  Early Childhood Education And Teaching