Alexandra Davies

Alexandra Davies Email and Phone Number

Corporate Director of Player Development @ Affinity Gaming
Alexandra Davies's Location
Las Vegas, Nevada, United States, United States
Alexandra Davies's Contact Details

Alexandra Davies work email

Alexandra Davies personal email

n/a
About Alexandra Davies

Experienced Marketing individual skilled in Event Planning, Management, Customer Service, Advertising, Public Relations and the Hospitality Industry. Strong operations professional with a Bachelor of Science (B.S.) focused in Communication and Media Studies from Illinois State University.

Alexandra Davies's Current Company Details
Affinity Gaming

Affinity Gaming

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Corporate Director of Player Development
Alexandra Davies Work Experience Details
  • Affinity Gaming
    Corporate Director Of Player Development
    Affinity Gaming Nov 2024 - Present
    Las Vegas, Nv, Us
  • Boyd Gaming
    Director Of Player Development
    Boyd Gaming 2022 - Nov 2024
    Las Vegas, Nevada, Us
    • Work with both properties and their Casino Host teams to develop and retain customer base by way of personal interaction on the casino floor, casino events, telemarketing and written correspondence.• Mentor Casino Hosts to meet all established productivity standards and facilitate ongoing training on the CRM software, Salesforce.• Identify marketing opportunities by promoting special events, incentives, promotions and conducting player development trips tailored by market or region.• Resolve complications and complaints by conducting thorough research of the situation and the most effective solutions both through in person contact with guests and managing the Medallia platform for The Orleans as the key user for the property.
  • Boyd Gaming
    Marketing Manager
    Boyd Gaming 2021 - 2022
    Las Vegas, Nevada, Us
    • Oversees the multiple departments in marketing and reinforces department goals and vision to all direct reports and continually implements the strategy into overall communication.• Plan customer relationship marketing strategies with an emphasis on player development, special events and promotions to foster positive relationships with rated players and ensure quality guest experiences.• Responsible for planning advertising strategies, keeping direct mail initiatives in compliance with the Illinois Gaming Board and responding to all guest service inquiries across all platforms. • Analyze marketing programs and events to ensure profitability and player trends are in pace with financial goals.
  • Boyd Gaming
    Marketing Coordinator
    Boyd Gaming 2020 - 2021
    Las Vegas, Nevada, Us
    • Managed guest service surveys for the property through the Medallia platform and compiled data to track overall guest satisfaction.• Responded to all website and B Connected Online submissions and addressed concerns after evaluating profitability of guest to determine level of service recovery that should be offered.• Planned targeted advertising through all mediums including creating messages for social media and allocating digital media spend to the appropriate segments.• Managed and planned annual department budget and expenses.
  • Eastland Suites Hotel & Conference Center Bloomington-Normal Il
    Catering Sales Manager
    Eastland Suites Hotel & Conference Center Bloomington-Normal Il 2019 - 2020
    • Maximize hotel profitability and customer satisfaction through directing and coordinating activities of the food and beverage functions of the hotel. • Identifies, develops and maintains conference center/food and beverage sales. • Develop marketing plans and programs with the goal of maximizing food, beverage, meeting room and equipment rental.• Solicit new and existing accounts to exceed revenue goals through telemarketing, outside sales calls, site inspections and written communication.• Develop and establish relationships with clients to generate and boost revenues for the hotel.
  • Boyd Gaming
    Director Of Catering
    Boyd Gaming 2018 - 2019
    Las Vegas, Nevada, Us
    • Directed and oversaw catering operations, including the sales, planning and execution of events.• Effectively oversaw the availability of banquet space to develop and implement marketing strategies to target off-peak dates.• Provided leadership and direction in the execution and measurement of 4 Diamond guest service standards within catering operations to ensure continued growth and profitability.• Monitored catering financial statements and attend weekly financial forecast meetings to ensure financial goals are met. • Worked directly with clients on menu planning, room set up, décor, AV needs, cost and billing details and any other requirements pertinent to their program.
  • Boyd Gaming
    Player Development Manager
    Boyd Gaming 2015 - 2018
    Las Vegas, Nevada, Us
    • Managed casino hosts, VIP services representatives and special events coordinator.• Part of key management rollout team that launched multimillion dollar upgraded casino management system company wide.• Planned and executed all details for VIP parties and tournaments.• Created strategies through telemarketing and direct mail programs to grow players’ trip frequency and gaming activity.• Responsible for individual and team goals to produce quarter over quarter theoretical revenue growth.
  • Boyd Gaming
    Player Development Manager
    Boyd Gaming 2013 - 2015
    Las Vegas, Nevada, Us
    • Managed casino host team to ensure that close ties with targeted guests through personal contact by phone, mail and in person are developed and maintained. • Analyzed comp reports to obtain optimal ROI. • Participated in weekly yielding of hotel occupancy for a 202 room hotel.• Responsible for annual 3 million dollar budget and expenses. • Managed all areas of the Host Incentive Program to include property roll out, Prizm utilization, weekly analysis of theoretical revenue goals, coding of new high worth guests and developing creative strategies to promote guest loyalty.
  • Boyd Gaming
    Media Buyer
    Boyd Gaming 2010 - 2013
    Las Vegas, Nevada, Us
    • Developed advertising strategy and implemented all property media exposure to include all outdoor, newspaper, magazine, television and radio advertisements.• Managed website, social media communication, e-mail and mobile campaigns.• Built valued relationships with clients and media sales companies.• Planned and managed annual Advertising Department budget and expenses.
  • Boyd Gaming
    Promotions Assistant
    Boyd Gaming 2008 - 2010
    Las Vegas, Nevada, Us
    • Planned on and off-site special events, dinner parties and luncheons for customers.• Utilized the CMS system to program monthly promotions and point multipliers.• Negotiated with outside companies and vendors to finalize contracts to purchase vehicles, décor and book entertainment for the property. • Helped plan and facilitate monthly promotions and drawings.

Alexandra Davies Skills

Public Relations Advertising Event Management Customer Service Management Event Planning Social Media Marketing Email Marketing Marketing Communications Marketing Social Media Team Building Hospitality Industry Casino Management

Alexandra Davies Education Details

  • Illinois State University
    Illinois State University
    Communication And Media Studies

Frequently Asked Questions about Alexandra Davies

What company does Alexandra Davies work for?

Alexandra Davies works for Affinity Gaming

What is Alexandra Davies's role at the current company?

Alexandra Davies's current role is Corporate Director of Player Development.

What is Alexandra Davies's email address?

Alexandra Davies's email address is al****@****ing.com

What is Alexandra Davies's direct phone number?

Alexandra Davies's direct phone number is +130937*****

What schools did Alexandra Davies attend?

Alexandra Davies attended Illinois State University.

What skills is Alexandra Davies known for?

Alexandra Davies has skills like Public Relations, Advertising, Event Management, Customer Service, Management, Event Planning, Social Media Marketing, Email Marketing, Marketing Communications, Marketing, Social Media, Team Building.

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