Alexandra Dillhoff Email & Phone Number

• Psychosocial assessments of new patients • Interacts with treatment team, patient, families and community agencies as needed in supporting and developing individualized discharge plans• Maintain required documentation of discharge planning • Execute timely discharge planning• Obtained consent forms for authorizations to disclose protected health information• Assist patients and families with needed support• Cross coverage on all units• Provide professional social work interventions to patients and their families • Actively participate in inpatient multidisciplinary daily rounds• Establish and maintain effective interpersonal relationships with families, patients, caregivers, and treatment team members• Perform other duties as assigned

• Responsible for tracking re-evaluations for all students • Conduct social histories in a timely manner • Provide advocacy and support to all parents• Assist parents through the graduation process• Assist parents through the “Front Door” process• Attend CSE meetings for all students• Attend quarterly meetings for graduating students to discuss the graduation process with all parents• Provide support for teachers when needed• Provide New York State Child Abuse training to staff • Connect parents to OPWDD services• Work collaboratively with staff to provide services and support to students• Enforce SCIP when necessary

Hauppauge, Ny

• Provide job coaching to young adults with disabilities • Accompany individuals on recreational outings to ensure safety and encourage appropriate socialization • Assist individuals with money management, independent living skills, and conflict resolution• Work collaboratively with staff

• Responsible for completing daily census to include admissions, discharges and payer changes• Review and accept or decline all incoming referrals for long term and short term residents• Manage and direct the admissions process • Maintain knowledge of incoming admissions and discharges• Maintain knowledge of Medicare and Medicaid regulations• Maintain knowledge of a variety of insurances • Work collaboratively with all departments to ensure open community and safety for all residents• Responsible for completing monthly reports involving admissions, discharges and expirations • Participate in monthly Quality Assurance and Performance Improvement meetings

East Islip

• Responsible for managing incoming referrals for long term and short term residents• Verify insurance information with multiple insurance companies such as running Medicaid days• Maintain knowledge of Medicare and accepting insurance companies• Verify previous hospital and skilled nursing facility stays • Input new admissions into the computer and inform appropriate staff of incoming admissions• Complete admission agreements in a timely manner with residents and families• Inform residents and families of the polices and procedures• Provide accurate information in a timely manner to residents and families• Complete and inform appropriate staff of daily census and bed list

Plainview

• Manages caseload of individuals with comorbidities, including severe mental illness, chronic health conditions and/or chemical and substance abuse.• Provide treatment planning and assessments with clients• Link and refer clients to appropriate resources within their community• Communicate with providers and clients to ensure continuity of care• Provide crisis intervention• Provide advocacy and support to all clients• Complete progress notes and all communications in a timely manner

East Setauket

• Provide one-on-one social skills counseling for neurotypical and special needs students ages 5-12 • Supported identified goals in students’ IEP’s• Utilized resources that provided high interest, low frustration, and goal-oriented material • Facilitated weekly social skills groups for elementary special needs students focusing on conversational skills, eye contact, empathy, and social cues • Lead divorce support groups for neurotypical 1st and 3rd grade students. Focus on adjustment, guilt, coping skills, and different houses.• Conduct social history interviews with families of students who were referred for services • Assessments and observations under direct supervision of school social worker• Conduct psycho-social assessments/ classroom observations• Participated in CSE meetings • Available for drop in services for children in need of crisis intervention • Provided emotional support for families with special needs students and/or familial issues • Guide parents through the process of referrals • Working collaboratively with counseling staff to identify the clinical needs of the students referred to the department

Dix Hills, Ny

• Facilitated weekly individual and group sessions • Conducted psycho-social assessments with prospective residents as part of the intake process• Completed all necessary paperwork in a timely manner • Assisted staff in crisis intervention and helped implement safety plans for residents • Engaged families in the therapeutic process• Worked with treatment team to coordinate discharge plans

Commack, Ny

Massage Envy Spa Commack, NYCustomer Service Manager August 2014 – December 2015 • Initially hired as customer service while attending school• Within 2 months, increased client sales by 15%• Within 2 months, promoted to Customer Service Manager while attending graduate school• Resolved client concerns in a timely manner • Increased client retention by 10%• Promoted Massage Envy in a positive way utilizing management theories • Collaborated with managers and employees to ensure an optimal experience for all customers

Master Of Social Work - Msw, Social Work, 3.8

Bachelor Of Arts - Ba, Sociology, 3.4