Alexandra Dillhoff Email & Phone Number

• Psychosocial assessments of new patients
• Interacts with treatment team, patient, families and community agencies as needed in supporting and developing individualized discharge plans
• Maintain required documentation of discharge planning
• Execute timely discharge planning
• Obtained consent forms for authorizations to disclose protected health information
• Assist patients and families with needed support

• Responsible for tracking re-evaluations for all students
• Conduct social histories in a timely manner
• Provide advocacy and support to all parents
• Assist parents through the graduation process
• Assist parents through the “Front Door” process
• Attend CSE meetings for all students

Hauppauge, NY

• Provide job coaching to young adults with disabilities
• Accompany individuals on recreational outings to ensure safety and encourage appropriate socialization
• Assist individuals with money management, independent living skills, and conflict resolution
• Work collaboratively with staff

• Responsible for completing daily census to include admissions, discharges and payer changes
• Review and accept or decline all incoming referrals for long term and short term residents
• Manage and direct the admissions process
• Maintain knowledge of incoming admissions and discharges
• Maintain knowledge of Medicare and Medicaid regulations
• Maintain knowledge of a variety of insurances

East Islip

• Responsible for managing incoming referrals for long term and short term residents
• Verify insurance information with multiple insurance companies such as running Medicaid days
• Maintain knowledge of Medicare and accepting insurance companies
• Verify previous hospital and skilled nursing facility stays
• Input new admissions into the computer and inform appropriate staff of incoming admissions
• Complete admission agreements in a timely manner with residents and families

Plainview

• Manages caseload of individuals with comorbidities, including severe mental illness, chronic health conditions and/or chemical and substance abuse.
• Provide treatment planning and assessments with clients
• Link and refer clients to appropriate resources within their community
• Communicate with providers and clients to ensure continuity of care
• Provide crisis intervention
• Provide advocacy and support to all clients

East Setauket

• Provide one-on-one social skills counseling for neurotypical and special needs students ages 5-12
• Supported identified goals in students’ IEP’s
• Utilized resources that provided high interest, low frustration, and goal-oriented material
• Facilitated weekly social skills groups for elementary special needs students focusing on conversational skills, eye contact, empathy, and social cues
• Lead divorce support groups for neurotypical 1st and 3rd grade students. Focus on adjustment, guilt, coping skills, and different houses.
• Conduct social history interviews with families of students who were referred for services

Dix Hills, NY

• Facilitated weekly individual and group sessions
• Conducted psycho-social assessments with prospective residents as part of the intake process
• Completed all necessary paperwork in a timely manner
• Assisted staff in crisis intervention and helped implement safety plans for residents
• Engaged families in the therapeutic process
• Worked with treatment team to coordinate discharge plans

Commack, NY

• Massage Envy Spa Commack, NYCustomer Service Manager August 2014 – December 2015
• Initially hired as customer service while attending school
• Within 2 months, increased client sales by 15%
• Within 2 months, promoted to Customer Service Manager while attending graduate school
• Resolved client concerns in a timely manner
• Increased client retention by 10%

Master Of Social Work - Msw, Social Work, 3.8

Bachelor Of Arts - Ba, Sociology, 3.4