Alexandra Ecker Email & Phone Number

• Manage the annual AAP process including, but not limited to, creating approximately 60 annual AAP Plans for Apex branches and assist with other divisions as needed; performing Adverse Impact Analysis on hires, promotions and terminations; assisting the Legal Department with OFCCP audits and/or follow-up requests; analyzing AAP goals and communicating to branch managers; analyzing AAP reports for progress towards goals mid-year, and coordinating efforts to improve on discrepancies via outreach and partnerships; creating and submitting VET-4212 and EEO-1 federal reports and other state specific compliance reports as needed.• Manage Performance Management Program for over 2600 employees through HRSmart including ensuring that new hires and current employees receive timely appraisals and communicate with supervisors to ensure quarterly, semi-annual and annual schedules are adhered to.• Research outreach opportunities nationwide [military/diversity job fairs (MSEP, V3 and Hire Vets Now) and networking events] and communicate and encourage participation at over 60 branches. Track outreach events for OFCCP compliance.• Create and deliver ad hoc requests from branches and internal personnel involving data requests for clients.• Create and deliver presentations to the field or clients on veteran/diversity hiring initiatives.• Work closely with the Legal Department and external Environmental legal counsel with Client audits.• Help manage the “Women at Apex Program” including developing topics, research and engage speakers, conduct follow-up feedback surveys to include requests for potential topics.• Participate as an active member in the Corporate Social Responsibility and the Diversity and Inclusion Committees.

Richmond, Virginia Area

• Reviewed and approved daily Expense Report submissions by managers across the United States and Canada.• Refunded Credit Card and Check Reports; Compiled data from 425 stores and created spreadsheets weekly to be submitted to Accounts Payable.• Collected data from various national and international banks to complete and reconcile the Cash Projection Daily spreadsheet.• Utilized SAP to collect data for the Daily Tender Report to complete the Cash Projection spreadsheet. • Updated and analyzed various accounting reports such as the Missing Deposit Report for managers review and use.

Richmond, Virginia Area

• Account Management: Managed approximately 250 customer accounts by developing relationships with customers to resolve disputes and retain their business. Collaborated with co-workers in other areas such as contracts, purchasing and finance as necessary to resolve customer issues. Negotiated payment schedules and settlements.• Collections: Collected approximately $10,000,000 from January to April 2019.

• Accounts Receivable: Maintain accounts receivable folder, prepare retainer invoices for new clients and process confidential payments when received in the form of checks and wires. Create remittance instructions for electronic wires using Excel to ensure accuracy.• Accounts Payable: Commit rates into Western Union. • Client Matters: Set up new clients, new matters and personal accounts. Manage close file memos and close matters in PC Law. Research Foundation IP database to identify reference numbers for opening matters. Create monthly new matter reports, send to client and update database and PC Law. Ensure client information remains confidential.• Billing: Prepare draft bills, coversheets, accounts receivable reports and trust listing reports every month. Review for accuracy and edit time entries for 25 timekeepers. Billing for all non-electronic clients and electronic billing for 3 major clients. Maintain electronic billing files.

• Receptionist: Managed office supplies, coordinated and negotiated employee events and functions, and managed documents including the Attorney Bar Admissions and Numbers and Software Licenses.• Information Technology: Ordered and set up new employee equipment and managed inventory of electronic equipment.

Richmond, Virginia

• Provided outstanding professional service to customers by ensuring a clean, organized restaurant, prepared to deliver high quality food through supervising and motivating employees.• Acquired a good working knowledge of all equipment and essential duties of all positions.• Kept neat and accurate records of end of day sales.

Bachelor'S Degree, Sociology And Criminology

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