Alexandra Gomez Montañez Email & Phone Number

Brisbane, Australia

Brisbane Y Alrededores, Australia

Responsible for:•Liasing with QUT auditors on a daily basis, ensuring a first class cleaning service is delivered following work schedules in accordance with established agreements.•Supervision of all cleaning staff focusing on their performance in terms of standards of cleanliness and their behaviour whislt on duty.•Maintaining and controlling use of stock, equipment and consumables.

Bogota, Colombia

Responsible for:•Planning, executing and closing process mapping and training for multi-country key projects adhering to the Shared Services Delivery Model methodology.•Ensuring process documentation deliverables (Standard Operating Procedures, Quick Reference Guides, Training Presentations, Training Reports) in adherence to the key project management principles of scope, quality, and schedule.•Planning, designing, coordinating and delivering training sessions to staff members, as well as, coaching and mentoring them to ensure achieving quality standards and performance.•Working with management to analyse results, identify opportunities, and to develop action plans and training programs from Service Level Agreements (SLA) reports and other information sources.•Developing reports, analytics, and assessment tools to evaluate performance and improvement opportunities.•Serving as a relationship manager during appropriate phases of the migration, identifying and reporting training risks, issues and actions of the projects.

Bogotá, Colombia

Information analysis to issue policies of different business lines according to AIG's guidelines.Achievements:• In 5 months, issue in record time collective policies that contained more than 500 items to be captured in the system• Manage specific and technical content about different lines of business

Bogotá, Colombia

• Consolidating business agendas for Chilean and Colombian diplomatics and entrepreneurs to foster trading agreements• Participating in business meetings to conclude business opportunities • Generating business opportunities through E-learning market research that promoted solid business opportunities for the chilean company Open Latin America in Colombia

Capitolio Nacional Calle 10 No 7-50

Colombian Congress – Second Commission Commission in charge of generate and contribute ideas related to Colombia international affairs, national defense, public forces and foreign trade.Achievements:• Leading and supporting intern group to achieve the assignment tasks by congressmen of the Second Commission

Master In Finance, Finance

Profesional En Negocios Internacionales, Negocios Internacionales/Comercio Internacional