Secure Data Movement• File transfer platform design and system enhancements along with security enhancements.
• Application installation and patching on Linux and Windows OS
• Platform administration Cleo Harmony application.
• Design client data movement and data integration solutions based on requesting application team needs.
• Work as Tier 1, 2, and 3 support for Charter enterprise file transfer platforms.
• Troubleshoot client connection and file transfer failures.
• Support platform security hardening and standardization efforts for file transfer platform.
• Support the creation of automation integration projects.• Network forensics/ log analysis for in depth investigations .

-Identity Access Management- Assess and resolve user access problems related to security controls to minimize business impact and risk exposure. Responsible for the daily operations and maintenance of the data intake from authoritative sources; the identity-related end user experience through the self-ServiceNow portal; the identity attributes' data structure/type in all identity-related tools/stores managed by the IAM team.-End User Computing- Performed tasks including installing, maintaining, troubleshooting, and upgrading computer hardware, software, personal computer networks, and peripheral equipment; creating documentation and offering user support. Asset management in Servicenow, recommend updates needed to be made to Servicenow for better productivity.-Disaster Recovery - Create Business Impact Analysis (BIA) determining potential issues and recovery requirements. Gather requirements and collaborative development of written disaster recovery plans with plan owners. Maintain tools in ServiceNow to facilitate the compliance of business continuity including building dashboards and creating work flows.-Assisted in Research for integration with New Hanover Regional Medical Center-Spreadsheet validation- Financial and Supply chain-Novant's expense expenditure data reset