Alexandra Handler Email and Phone Number

• Work in fast pace environment with high priority customers with a team as small as 90 team members and as large as 150 team members• Oversee all sub teams: Delivery, Cash Office, Cashiers, Customer Service Booth, Supervisors, and Store Scan Specialist • Help recruit, hire, develop, mentor and motivate Customer Service Team Members• Work with Team Members to ensure the highest quality guest service is offered• Maximize productivity and efficiency through proper scheduling and tracking labor• Help in achieving required financial targets• Comply with all regulatory rules and regulations, enforced these in the work place, and follow through with accountability and/or separations if protocol is not being met

• Embody all of the companies eight core values• Worked as a Supervisor in 9 NYC locations• Assisted in the opening of new locations in the greater New York area• Trained 75+ new hires over the course of six months • Educate new hires on Whole Foods culture, policies, and procedures. Train new hires on register functions and basic technology • Prescreen and schedule applicants for interviews, and NYC training

• Assisted in the opening of 3 of our Florida locations• Actively manage work flow on the front end, manage customer flow and report any performance and policy issues directly to the Team Lead• Establish and maintain a positive work environment that supports a high morale• Create a labor schedule to leverage productivity within the needs of the department, determine break schedule and ensure all necessary breaks are given