Alexandra Hazell Email and Phone Number

Boost is Eventbrite's newly launched SaaS marketing product, providing effortless promotional tools to event creators. Currently helping scale support while amplifying qualitative customer data within the Product org. Closing gaps between creators and the product, and our Product org and creators. Actively hanging out at the intersection of customer experience, UX research, product, and sales.

Freelanced as a production assistant and COVID-19 compliance officer for various commercial, film, and live concert streaming sets across Southern California.

As an Assistant at High Road Touring, one of the few remaining independent booking agencies in the live music industry, I gained invaluable experience in all aspects of the industry by working closely with a team of dedicated professionals. Representing around 250 artists, High Road Touring operates as a boutique, family-owned business, where I was able to take on a variety of roles and responsibilities.My daily tasks included a high volume of administrative work, such as managing 4 company email inboxes related to ticket sales, contracts, and final settlements. I tracked ticket sales for artist tours and shared progress with their managers, issued deal contracts, and reviewed final show settlements. I also carefully documented these details for hundreds of monthly shows in our internal database.In addition to these responsibilities, I also served as receptionist, acting as a client-facing firewall, handling all incoming calls and assisting all in-person visitors to our main Sausalito office. I maintained friendly, professional relationships with artists, managers, promoters, venues, and fellow High Road agents. I also managed company calendars and took meticulous notes for weekly company meetings.As my responsibilities became more streamlined, I also became more involved in tasks related to actual artist representation. I created and updated routing spreadsheets, reached out to promoters on behalf of agents, and attended meetings to take detailed notes and provide organized reports.During the pandemic, I also contributed to NITO, a non-profit organization created for the welfare of agencies and managers impacted by industry-wide COVID cancellations. I attended frequent internal and external meetings to take detailed notes for organization leadership.Overall, my unique experience at High Road Touring provided me with a well-rounded understanding of the live music industry!

After completing my internship at the Fox, I was called back to the APE main office to assist the office manager and temporarily fill in for an empty receptionist position. I answered incoming calls and emails to the main office, Bill Graham Civic Auditorium, and The Greek Theatre. I also organized show, vendor, and marketing files, facilitated in outgoing payments, greeted office visitors, and generally helped keep the office in working order.

The Fox Theater is Oakland's largest live music venue, owned and operated by the independent concert promotion company, Another Planet Entertainment.As an intern, my day-to-day consisted of assisting and reporting to the facilities manager and general manager. I answered patron emails and calls, cataloged vendor invoices and bar/restaurant receipts, recorded and updated show information for our phone tree, oversaw lost and found procedure, inventoried and ordered venue supplies, and updated show information in Filemaker Pro. I also supported the facilities manager in larger projects such as revamping the VIP lounge and overhauling unused spaces in the venue.On show days, I shadowed and assisted Production, Front of House operations, and Box Office teams. In the Production department, I watched backstage procedures unfold and offered a helping hand wherever it was welcomed. I received crash courses from stage managers, electricians, sound engineers, and lighting technicians. When show runners were short staffed, I helped fulfill last minute artist requests. When helping the FOH Operations team, I assisted with harmonizing security, ushers, and patrons for safe, efficient ingress and egress. As a representative of the venue, I maintained a friendly and professional demeanor in all my interactions with patrons, venue employees, artists, and their crews.

I joined the VIP operations team for Outside Lands 2018. As part of a team of five, we were tasked with managing the on-site operations of the VIP courtyard. I monitored the cleanliness and safety of the space, directed our volunteers, and fielded patron feedback and requests.

SUPERB Productions is UC Berkeley's student-operated organization for providing free entertainment to students. The Concerts division produces 10-15 free concerts per year, attracting anywhere from 200-5000 attendees per event. As a completely student-run operation, we booked and produced shows for high-profile artists such as E-40, JID, Kehlani, Mitski, Big Thief, Rico Nasty, NoName, Girlpool, Porches, Alex G (and many many more!). Our relatively small team of 25-30 student interns executed every step of producing a concert, from initial brainstorming to day-of-show set-up.As a manager, I led this team of interns and oversaw the end to end process of putting on shows. With planning beginning months ahead of a semester, I ensured we were on schedule and under budget. Our base allowance was slim, so we sought out additional partnerships to extend our financial latitude, allowing us to draw from a total amount of $100k/year. I negotiated deal terms with agents and edited performer contracts to comply with strict university regulation, and worked with the university to ensure timely payment of artists and vendors. I liaised with SUPERB's art and marketing departments to ensure effective promotion of our shows.As a production manager, I advanced shows with artist managers and directed day of show logistics, creating hour-by-hour timetables and show notes to harmonize an multitude of factors including intern's class schedules, rental pick-ups, sound engineer arrival, stage set-up, artist transportation, greenroom set-up, sound check, door and show times, and tail lights. Both physically and technically demanding, we also carried out the set up and tear down of stages, sound systems, performance gear, and lighting rigs.I also supervised hiring for our department, fielding hundreds of applications and conducting many hours interviews. I trained and onboarded each new class of hires to help them become the most professional amateur concert promoters around :)

B-Side is Berkeley's premiere online and print music magazine. As a marketing intern, I assisted the marketing heads with managing our social media outlets, planning events/fundraisers/giveaways, and brainstorming fresh ways to connect with the student body.

Worked with various teams to produce shoots for the magazine's print issue and online blog. Developed concepts, scouted locations, designed sets, styled outfits, coordinated borrowing clothes from local vintage and designer boutiques.

Cold called alumni and parents of current students to negotiate donations to the school and provide campus updates, individually fundraising thousands of dollars to finance student programs on campus.