Alexandra Jump

Alexandra Jump Email and Phone Number

Client Success Manager | Program Lead, Managed Services | MSP | Program Delivery | Talent Development @ W3R Consulting
southfield, michigan, united states
Alexandra Jump's Location
Troy, Michigan, United States, United States
Alexandra Jump's Contact Details

Alexandra Jump personal email

n/a
About Alexandra Jump

Alexandra Jump is a Client Success Manager | Program Lead, Managed Services | MSP | Program Delivery | Talent Development at W3R Consulting. She possess expertise in recruiting, teamwork, sourcing, customer service, leadership and 13 more skills. Colleagues describe her as "As one of Ali’s subordinates at Pontoon Solutions for the past year, I can genuinely say she is one of the most ambitious and dependable managers I have ever had. Ali has been presented with many challenges from early on in her employment. She hit the ground running, tackling several special projects at once while also building herself up to be an amazing resource for her team. She was hired with a team of all new hires and built their knowledge base from the ground up. Ali was exceptionally responsive to her duties and was able to interpret even the most complex instructions to clearly relay to her team. Through many difficulties, and after only a few months, Ali not only made sure everyone was up to speed but also made our team feel like a family. Additionally, our team was faced with many complex obstacles but Ali resolved each seamlessly by being understanding, impartial and firm in the process. She constantly lead a strong example of high professionalism while being remarkably amiable. On top of all this, Ali is truly one of the most kind people I know. She is always bubbly, refreshingly transparent and absolutely driven. Any company would benefit greatly from hiring her." and "I’ve had the pleasure of working with Ali Jump for one and a half years. She is one of the most sincerely positive persons with whom I have worked and she did remarkable work building and training a new team of program consultants from the ground up, mentoring and managing them to become a driver of kudos and praise from our MSP customer. I would recommend her highly to any team that values teamwork, collaboration, and proven ability in leading teams to excellence."

Alexandra Jump's Current Company Details
W3R Consulting

W3R Consulting

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Client Success Manager | Program Lead, Managed Services | MSP | Program Delivery | Talent Development
southfield, michigan, united states
Website:
w3r.com
Employees:
118
Alexandra Jump Work Experience Details
  • W3R Consulting
    Client Success Manager
    W3R Consulting Oct 2024 - Present
    Southfield, Michigan, United States
  • Actalent
    Program Lead
    Actalent May 2023 - Aug 2024
    Troy, Michigan, United States
    Program Lead for Actalent Services supporting the Systems and Software, Transportation vertical. Responsible for managing 60+ consultants. Organized and conducted services touchpoints for each consultant monthly. Built and maintained strong relationships while providing exceptional consultant care.Problem solved and provided solutions to consultantsLead weekly project update calls reviewing client starts and finishes, open positions, PO funding, and project status updates. Provided weekly dashboards to clients detailing weekly and monthly spending. Estimated PO burn date and helped the program managers determine when new funds would be needed. Review and approve timesheets in a timely manner. Provided detailed overtime reports to the client for review. Review and approve client invoices.
  • Pontoon Solutions
    Lead Program Consultant
    Pontoon Solutions Oct 2021 - Apr 2023
    Farmington Hills, Michigan, United States
    Lead Program Consultant supporting delivery of the Managed Service Provider (MSP) program for contingent workforce solutions at Google. Responsible for managing a team of consultants, ensuring adherence & compliance with all program policies, processes, and procedures.Responsible for building and managing the MSP operational team in India. Lead and developed a team of Program Consultants globally.Track KPIs and program metrics through reporting & audits to support and manage the performance for all direct reportsSupports and enhances overall delivery and functionality of the MSP program for our clientsReview current business challenges and needs, consulting on roles and job descriptions, and providing insights gained from market intelligence.Ensure client needs and performance requirements are met through consistent, efficient, and effective processesResponds to and resolves client escalations for all direct reports
  • Allegis Global Solutions
    Lead Program Specialist
    Allegis Global Solutions Apr 2018 - Oct 2021
    Responsible for building and maintaining relationships with Hiring Managers andmanaging the full lifecycle of the requisition process including requisition intake, shortlisting, sourcingmanagement, onboarding, worker assignment management, time and expense management, offboardingand reporting. Act as a talent advisor to support our clients through the requisitionfulfilment process to ensure quality talent is acquired in a timely mannerAct as PM proxy when needed
  • Allegis Global Solutions
    Staffing Specialist
    Allegis Global Solutions Sep 2016 - Apr 2018
    Troy, Mi
    Staffing Specialist at Allegis Global Solutions for CompuCom. Assist client managers during all stages of the contractor labor acquisition process. This includes creating the requisition in Fieldglass, candidate review and shortlisting, interview scheduling, interview follow up, and hiring of the contractors within the web-base. Manage and oversee performance of all participating staffing vendors. Assist managers with the extension of resources when contract is nearing end date. Assist in ensuring time sheets are approved in a timely manner by all hiring managers. Ensure all work orders are closed in the system when notified of an end date and make sure the security department is notified of all contracts that ended.
  • Allegis Global Solutions
    Program Coordinator
    Allegis Global Solutions Feb 2015 - Aug 2016
    Assist Staffing Specialist on day to day tasks including onboarding of contractors, timesheet reminders, contract extensions and offboarding.
  • Allegis Global Solutions
    Recruiting Associate
    Allegis Global Solutions Sep 2014 - Jan 2015
    Troy Mi
    Recruiting associate at Allegis Global Solutions for MarketSourcePartner with Hiring managers and HR Business Partners to deliver recruiting solutions to businessesResponsible for creating and executing recruiting strategies to fill the positions in a timely mannerScreen, select, interview and evaluate potential candidatesCommunicate with candidates and hiring managers consistently through the recruitment process with timely updatesReached team goal of 110 hires in 7 weeks
  • Victors Victrolas
    Assistant
    Victors Victrolas Aug 2011 - Sep 2014
    Rochester Hills, Michigan
    Assistant in refurbishing victrolas. Acquired skills needed to prepare a product for sale.
  • Refugee Development Center
    Internship
    Refugee Development Center Aug 2013 - Dec 2013
    Lansing, Michigan Area
    Internship tutoring and coaching refugee boysNurtured skills needed to assist and empower young refugees in and outside the classroom.
  • Bordines
    Sales Associate
    Bordines May 2012 - Aug 2012
    Rochester Hills, Michigan
    Seasonal position as a team member irrigating plant inventory. Learned the value of meeting daily deadlines.

Alexandra Jump Skills

Recruiting Teamwork Sourcing Customer Service Leadership Time Management Human Resources Interviews Microsoft Office Talent Acquisition Research Screening Sales Training Powerpoint Microsoft Powerpoint International Relations Nonprofits

Alexandra Jump Education Details

Frequently Asked Questions about Alexandra Jump

What company does Alexandra Jump work for?

Alexandra Jump works for W3r Consulting

What is Alexandra Jump's role at the current company?

Alexandra Jump's current role is Client Success Manager | Program Lead, Managed Services | MSP | Program Delivery | Talent Development.

What is Alexandra Jump's email address?

Alexandra Jump's email address is aj****@****ons.com

What schools did Alexandra Jump attend?

Alexandra Jump attended Michigan State University.

What are some of Alexandra Jump's interests?

Alexandra Jump has interest in Poverty Alleviation.

What skills is Alexandra Jump known for?

Alexandra Jump has skills like Recruiting, Teamwork, Sourcing, Customer Service, Leadership, Time Management, Human Resources, Interviews, Microsoft Office, Talent Acquisition, Research, Screening.

Who are Alexandra Jump's colleagues?

Alexandra Jump's colleagues are Jyv Elaine Regis (Lion), Jessica Jackson, Jeanette Orban, Johanna Mae Taloma, Alyssa Garcia, May Blanquera, Chra, Balaji Deivasigamani.

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