Alexandra Lear Email & Phone Number

Cheadle Hulme

Stockport, United Kingdom

Providing services to customers and vendors guidance through product knowledge & customer service to make sure customers receive products which match their IT infrastructure. Able to provide the best affordable pricing for Manage Engine and Brocade specifically in the areas I deal with. Arrow ECS aim to offer a value add service through helping everyone to maximum capacity and it is important for me that all customers are satisfied and are given everything to the best knowledge that we have. Also keeping the current office up to date with supplies, arranging meeting rooms for the Stockport office, lunches and also making sure that health & safety standards are met.

Providing the best customer service bar non to make sure that all orders were efficiently processed within the SLA time period. Accuracy is a main key within the Sales Support role to make sure that no credits were raised and nothing is to delay our customers orders. Being the first point of contact for vendors and customers, I would help customer's with every query to make efficiency better within the business & Understanding the operational processes within each business.