Alexandra Levreau Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois

• Preform clerical and administrative duties to support the day-to-day operations of 3 managers.
• Liaison between sales and operations for the Palmer House Hilton, Hilton Chicago, and the Drake Hotel.
• Draft contracts, addendums, and revise proposals in a timely manner.
• Route definite contracts and related documents to events, reservations, and finance.
• Coordinate, gather materials, and inspect meeting rooms for all 15 manager’s site tours.
• Manage group meeting space and room blocks in Delphi.

Chicago

• Greeted guests courteously and registered them into the hotel.
• Utilized strong communication, organization, problem-solving, follow-up and telephone skills.
• Resolved any issues to the guests’ satisfaction.
• Processed forms of payment that adheres to the proper cash handling requirements and company policies.
• Managed and prioritized multiple tasks to meet the appropriate timelines.
• Maintained complete knowledge of the hotel services, room types, rates, special packages and promotions.

Joliet, IL.

• Assist the director of food and beverage in operating 14 sky boxes, 8 concession stands, picnics up to 1,000, 2 party decks, multiple carts and vending locations, in seat vendors and events.
• Manage 80 employees and assist in payroll
• Utilized scheduling software to ensure adequate staffing for all events
• Work to resolve any customer issues or complaints

Northern Illinois University, Dekalb, IL.

• Report monthly to both a recruitment advisor and a membership specialist
• Educate chapter members on how to communicate to potential new members
• Responsible for planning, organizing, decorating, and conducting Fall 2015 sorority recruitment event, catering to 300 plus women
• Direct 70 Delta Zeta members and enforce recruitment event rules, dress codes, processes, and procedures

Northern Illinois University, Dekalb, IL.

• Planned, marketed and directed a bi-annual community service event catering to 200 patrons, and raising money for The Painted Turtle Camp
• Organized multiple community service opportunities every month
• Reported weakly to the Vice President of Programming

Frankfort, IL.

• Prepared food items, such as Carmel corn, and ice cream dishes, using standard formulas or following directions
• Removed and recorded amount of cash in register at end of shift
• Performed cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
• Provided training of new employees and oversaw their progress

Frankfort, IL.

• Cold Food (salads and desserts) cook
• Promoted to expediter, handling transition and appearance of plates from the kitchen to the patron