Knowsley Foodbank which operates as part of The Big Help Project. I contribute in feeding those in Knowsley and the surrounding areas of Liverpool. The Big Help works to supply and deliver food to people as a human right, and my role is to get people that food by answering phone calls and emails in office promptly each day. My job role consists also of supporting the food operations manager, warehouse staff, drivers and volunteers in their roles as well as general administration such as vehicle check logs, stock control and stock orders.

I had the opportunity to work for the renowned Duke Street based club, Rude, as their Bookings, Talent and Admin manager. My responsibilities included monitoring all email and phone enquiries for their multiple venues, booking in tables, party and drinks packages, creating and scheduling social media content and monitoring all social activity across 4+ platforms. Assisting the director, weekly staff rota's, scouting new talent, holding auditions, managing 30+ dancers and supervising shifts in the club of a weekend.

Front of House showroom Coordinator, Switchboard and General Administration.I worked as a full-time Administration Assistant, Switchboard Operator and Showroom Host at Nissan Liverpool. My role included ensuring the showroom is organised, meeting and greeting customers so that they are never lost or left waiting, answering a multi-line phone system, routing calls, delivering messages to staff from multiple sites and other clerical duties to assist the admin and sales staff. My other duties consisted of dealing with handovers and checks of Motability Scheme vehicles, chasing feedback from Servicing Department customers and dealing with complaints.

I was a team member at Jug and Bottle for almost 4 years. My role consisted of being one of the bartenders and waitressing staff. Through my role, I spent a lot of time talking to customers face-to-face which has helped me greatly when it comes to communicating and also my customer service skills. I have a love for bartending and mixing drinks in a lively environment. My job also included providing excellent wait service to ensure customer satisfaction.A point I'd like to add is conducting 'consultations' with customers when ordering drinks to determine drink and taste preferences especially when ordering food to pair, making recommendations based on these. I have had several wine, beer and coffee training sessions over the years.•Attended yearly First Aid courses

I was employed part-time as a marketing assistant at a luxury aesthetics clinic situated in Formby Village. My role includes creating and updating all the business's social media platforms, designing ad’s and creating SEO strategies for the company, as well as handling any website-related errors or queries.

As a social media apprentice, it was my duty to have access and control client's social media accounts, this includes twitter, facebook, linkedin etc. I was making sure to keep them up-to-date, meeting with clients to discuss their social media personality, setting up social advertising etc. Also, as an avid writer, I was able to put those skills to use and write for client sites, as well as manage projects for our larger clients. I also had the chance to use my creative skills to help build and design websites.