Alexandra Medina Email and Phone Number

Proven professional with significant experience leading and managing operations. Fosters culture of innovation and employee development that aligns people and process. Keen eye for identifying inefficiencies and emerging risks, and implementing highly effective changes demonstrating balanced approach to operational priorities. Adept at building cross-functional teams to effectively solve problems and enhance productivity. Examples of my achievements include:• Implemented and executed productivity matrix and business plan supporting effective consolidation of multiple business units. • Led initiative to create intranet content and infrastructure supporting corporate compliance initiatives. • Championed business continuity readiness program, mitigating potential business loss. • Launched user requirements gathering initiative that evolved into first training department in company history. • Initiated course of action and acquired funding enabling needed training resources. • Created cross-training initiative boosting employee retention and morale. • Decreased operational business effectiveness cycle from two weeks to under two days, achieved 99% timely service level agreements. • Abated lawsuits by creating effective reduction-in-force plan. • Reduced potential client fines $1.39M by leading effort producing physical evidence to refute auditor findings, followed by the implementation of business gap remediation plans.Specialties:Strategic & Business Planning and Execution, Program & Systems Implementation, Gap & Data Analysis, Compliance & Risk Identification and Mitigation, Cross-functional Team Management, Process & IT Change Management, Employee Development, Training, Vendor/Supply Management, Contract Management, Escalated Issue Management, Performance & Process Improvements, Interpersonal Skills, Effective Communicator, Leadership, #ONO