Alexandra Minsky Email & Phone Number

Greater Philadelphia Area

• Creates a culture of compassion and commitment for delivering an exemplary participant experience while fielding dissatisfaction and minimizing disenrollment. • Spearheads new participant orientations for enrollees and caregivers to increase understanding of and retention within the LIFE program. • Orchestrates monthly all participant meetings at each LIFE center to provide information and allow participants to address concerns in order to provide improvements and increase participant satisfaction. • Acts as a trusted participant advocate and directs participants’ needs and concerns to all appropriate disciplines. • Develops and implements strategies, programs, and events to inform, engage, and motivate employees.• Assists in impacting organizational change concerning diversity and inclusion for employees as a committee member on the Trinity PACE Diversity and Inclusion Council. • Manages administrative operations, supply ordering and transportation for Camilla Hall. • Collaborates with the contracting team to determine single case agreement contracts for the participants at Camilla Hall and out of network providers. • Coordinates prior authorizations for participants at Camilla Hall seeing specialists. • Assists the clinical manager and the primary care providers at Camilla Hall.• 2022 Pride of Mercy Award Winner

Greater New York City Area

Greater New York City Area

• Produced framework and foundational infrastructure to establish and execute the creation of the new Mayor’s Office of M/WBEs. • Facilitated project management of external affairs, communications, and programmatic teams. • Assisted in creating new structures, policy changes and improvements to award more than $20 Billion to M/WBEs over the next decade. • Forged and maintained new and existing relationships with business owners to increase city certification.• Instituted a web based platform to track constituent inquiries and manage responses from over 45 City agencies. • Managed event coordination for quarterly mayor’s advisory board and agency director’s meetings as well as city hall, elected official, and M/WBE events. • Worked in close collaboration with senior leadership at City Hall and oversight agencies, including the Department of Small Business Services and Mayor’s Office of Contract Services.• Reviewed and edited critical communication proposals, policy statements and briefings for the mayor, deputy mayors, and senior agency leadership.• Oversaw office operations, administration, travel, scheduling, and social media in coordination with the Senior Advisor and Director.

Greater New York City Area

Pre-K for All • Developed and implemented outreach plan for Mayor de Blasio’s signature policy initiative, Pre-K for All, which increased student enrollment in full-day early childhood programs by 250% in three years. • Continuously exceeded performance targets and metrics through phone banks, outreach and visibility events, trainings, canvassing, and recruitment of volunteers.• Established a targeted outreach plan through the use of a CRM system in order to increase enrollment and focus on high demand areas. • Cultivated and maintained strong relationships with over 250 Pre-K for All providers and nonprofit organizations to expand citywide enrollment. • Provided individual guidance to students and their families, leveraging interagency support and mobilizing Department of Education resources. • Organized and coordinated Pre-K for All events to expand knowledge and create an understanding of the Mayor’s signature initiative. • Promoted to Pre-K for All 311 Call Manager to lead a 15-person team to drive progress in increasing enrollment numbers and handle issue escalations.

York, Pennsylvania Area

• Constructed and edited monthly electronic and hard-copy newsletters• Prepared press releases and pitched stories to journalists• Planned and executed event logistics including pre and post communications

York, Pennsylvania Area

• Conducted regular cold calls to generate donations• Expanded tourism marketing through daily promotion utilizing various social media platforms• Assisted with data management to evaluate press coverage

York, Pennsylvania Area

• Created weekly news briefs, releases and online newsletters• Executed and deployed email marketing campaigns to maximize sales among local businesses• Demonstrated strong organization skills through office management administration• Assisted with event planning, First Fridays, Boutique Week, Downtown First Awards

Ba, Public Relations

Education record