Alexandra Pal

Alexandra Pal Email and Phone Number

CRM Specialist @ Ana Luisa
brooklyn, new york, united states
Alexandra Pal's Location
Romania, Romania
About Alexandra Pal

- Excellent written and verbal communication skills- Confident, articulate, and professional speaking abilities (and experience)- Empathic listener and persuasive speaker- Great writing skills - creative or factual- Speaking in public, to groups, or via electronic media- Able to lead others in high-demand situations- Coaching, guiding, or tacking - earned through coaching new employees- Delegating tasks or responsibilities- Evaluating performance, programs, processes, or events- Group facilitating, managing group interactions- Strongly committed to team-building and staff development- A genuine desire to achieve, excel and evolve- Ability to grasp new ideas and integrate them into desired results

Alexandra Pal's Current Company Details
Ana Luisa

Ana Luisa

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CRM Specialist
brooklyn, new york, united states
Website:
analuisa.com
Employees:
46
Alexandra Pal Work Experience Details
  • Ana Luisa
    Crm Specialist
    Ana Luisa Oct 2022 - Present
  • Adore Me
    Frontend Developer
    Adore Me Jul 2021 - Aug 2022
    - Developing new online stores in Shopify using both the native theme, as well as custom themes;- Maintaining and improving multiple online stores;- Researching and implementing various Shopify applications to be used in the online stores;- Implementing in-house solutions as alternatives to Shopify applications;- Implementing responsive website designs following Figma mockups.Hunting and solving bugs.
  • Adore Me
    Crm Operations Coordinator
    Adore Me Oct 2019 - Jul 2021
    - Ensuring timely and accurate experimentation ramp and campaign launches by project managing production with key partners, including aggregating all campaign assets and leading procedures;- Identifying opportunities to improve technical implementations of automations and personalization, and leading technical implementation best practices;- Communicating and coordinating status updates, launch confirmations, ETAs, blockers and dependencies;- Improving channel automation through… Show more - Ensuring timely and accurate experimentation ramp and campaign launches by project managing production with key partners, including aggregating all campaign assets and leading procedures;- Identifying opportunities to improve technical implementations of automations and personalization, and leading technical implementation best practices;- Communicating and coordinating status updates, launch confirmations, ETAs, blockers and dependencies;- Improving channel automation through segmentation, personalization, content optimization and product improvements;- Defining business objectives, customer experience and corresponding technical requirements in collaboration with key stakeholders. Show less
  • Electronic Arts (Ea)
    Rpm Specialist
    Electronic Arts (Ea) Mar 2019 - Oct 2019
    Bucharest, Romania
    RPM (Release and Preservation Management) is a complete technology solution which, as part of the release process, ensures secure delivery of game content from game development teams to QA, Certification, Localization, and other teams across EA globally.- Offering remote support to the WW RPM labs and their clients in order to ensure the stabilization and performance of core functions - Troubleshooting Microtech Automators malfunctions, either software or hardware related-… Show more RPM (Release and Preservation Management) is a complete technology solution which, as part of the release process, ensures secure delivery of game content from game development teams to QA, Certification, Localization, and other teams across EA globally.- Offering remote support to the WW RPM labs and their clients in order to ensure the stabilization and performance of core functions - Troubleshooting Microtech Automators malfunctions, either software or hardware related- Managing, troubleshooting and monitoring cloud transfers, storage and filers function through the Nasuni interface and the central management controller - Nasuni Management Console- Virtual machines setup, configuration and management, as well as installing and configuring all necessary applications- Delivering content to partner PC Manufacturers in a smooth and standard way and ensure the receiving team has everything set up- Investigation of logs in case of transfer issues and troubleshooting according to the errors found- Resolving service requests and incidents with a focus on customer experience- Opening and tracking incidents as they appear, troubleshooting, resolving and/or escalating when needed- Ensuring that all data follows RPM tracking and security protocols- Creating and maintaining department knowledge base and run books- Performing audits of current infrastructure, documentation and applications- Remotely maintaining hardware and troubleshoot and resolving issues for global locations- Running systems and application user acceptance tests in accordance with a test plan- Troubleshooting issues related to production and non-production systems- Managing incidents end-to-end including facilitation of root cause analysis Show less
  • Huawei Technologies
    Front Office Engineer
    Huawei Technologies Aug 2017 - Mar 2019
    Bucharest, Romania
    Network surveillance, 1st Level restoration and maintenance- Work utilizing and devising SQL script commands for manipulation of Databases as required- Work utilizing basic Linux commands and scripts - Ticket recording and solving standard issues, requests and problems;- Interaction with other technicians, customer technical staff and other groups within Service Deliveryorganization;- Creating Trouble Tickets and work orders for network and service functionality and… Show more Network surveillance, 1st Level restoration and maintenance- Work utilizing and devising SQL script commands for manipulation of Databases as required- Work utilizing basic Linux commands and scripts - Ticket recording and solving standard issues, requests and problems;- Interaction with other technicians, customer technical staff and other groups within Service Deliveryorganization;- Creating Trouble Tickets and work orders for network and service functionality and escalating withinthe department / group as well as to the Back Office units / 3rd parties / supplier partner functions sothat service layers may be maintained at specified level;- Performing changes in accordance to the Change Management process;- Supporting the Problem Management process by providing input for problem tickets, based onoccurred incidents;- Supporting the Configuration Management process;- Supporting the Change Management process by controlling final execution of all Planned Works forall network and services Show less

Alexandra Pal Education Details

Frequently Asked Questions about Alexandra Pal

What company does Alexandra Pal work for?

Alexandra Pal works for Ana Luisa

What is Alexandra Pal's role at the current company?

Alexandra Pal's current role is CRM Specialist.

What schools did Alexandra Pal attend?

Alexandra Pal attended Pixellab, Universitatea „spiru Haret” Din București.

Who are Alexandra Pal's colleagues?

Alexandra Pal's colleagues are Nathaniel Mouyal, Lorena Barbu (Baleanu), Blaire Rasner, Alexander White, Blanche Grasset, Quentin Danjou, Layla Vargas.

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