Alexandra Porter Email and Phone Number
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Alexandra Porter personal email
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As a Senior Claims Specialist at PHH Mortgage, I process initial claims and aid with special projects that require data analysis and reporting automation. I have over 2 years of experience in this role, and over 7 years of experience in the financial services industry, specializing in property preservation and foreclosure.I have an Associate of Arts and Sciences in Information Technology from University of Phoenix, and I am currently pursuing a Bachelor of Science in Business with a Business Analytics Certificate. I have strong skills in SharePoint, SQL, data ethics, and problem solving. I take pride in my work because I believe that shows people what kind of person I am. My goal is to help PHH Mortgage improve its processes and outcomes by leveraging data and technology.
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Remote Veteran Benefit SpecialistAo Globe LifeDallas, Tx, Us
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Damage Analyst/ Claims Administrative AssistantSterling Claims Management, Inc. Sep 2024 - PresentSan Diego, California, UsDamage Analyst will support the claims process by reviewing damage reports, weather reports, police reports, etc. to make initial insurable damage determinations, data entry, and document the file accordingly.The Claims Administrative Assistant will provide administrative support for the claims process. Research claim information, support claims adjusters, review damage reports, and provide other administrative support. Data entry, notify the carrier of claims, assign carrier/adjuster when applicable. Update policy or coverage information changes, process claim acknowledgments, support adjusters, and other duties as assigned. -
Senior Claims SpecialistPhh Mortgage Apr 2022 - PresentMount Laurel, Nj, Us• Processing initial Claims • Aiding with special projects• Providing information on the capability and versatility of SharePoint with ideas for SharePoint tracking• Learning the structure of the data at PHH and how I can help make progress in any way. -
Sr. Property Preservation SpecialistMr. Cooper Jul 2014 - Apr 2022Dallas, Tx, Us• Started working with reporting team to automate reports that had been manually done.• Revamped the Inspection Process and was also working with reporting to now get that report to be automated.• Updated inspection type key data for reporting to update the inspection report.• Collaborated closely with employees in other departments to find out what triggers can be found to bring up to review if a change in inspection type might be made.• Created an organized standard inventory template for our vendors, so we could better use the data being sent.• Can read SQL code and Can Code small queries.• I can also find data tables in SQL to aid reporting department when needed.• Order Inspections when needed • Created and maintained NYDFS Registration Process• Run Reports and follow Disaster issues such as Hurricanes etc. • Following what is directed by HUD and other Investor guidelines.• Generated and supplied any reports asked for from Management. -
Reverse LiquidationsMr. Cooper Jan 2014 - Jul 2014Dallas, Tx, Us• Review and process Deed in Lieu of Foreclosure accounts.• Review Title for any issues• Edit documents and verify that documents DIL is correct prior to execution.• Sign documents and notarize documents for fellow employees.• Completed title reviews to advise the vendor of approvals to continue with title curative and closing of Deed in Lieu.
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Foreclosure Referral AuditBank Of America Jan 2012 - Dec 2013Charlotte, Nc, Us• Review and correct FRR loans for Accuracy and discovering training opportunities as well as Conducted Training sessions and side by side for any process necessary.• Monitors foreclosure loans and ensures that foreclosure actions on individual accounts are completed promptly, according to investor/insurer, state, and regulatory guidelines.• Quality assurance reviews for all associates • Exhibits intermediate decision-making skills to analyze a situation and make a sound decision.• Conducted Training sessions for any Process necessary• leader among my peers and supplied management support and mentoring• Identify issues and or opportunities for Team Manager to take to Senior Management weekly• Gathering data and organizing it for reporting purposesPerform daily audits of associates and conduct quality monitors.• Documenting, reviewing, and analyzing loan history• Work loans including FHA/VA, SFO, HFI, FNMA, and Freddie Mac. -
Collector IBank Of America Aug 2011 - Jan 2012Charlotte, Nc, Us• Responsible for handling Inbound/Outbound calls in the Mortgage department.• Supplied a resolution to resolve delinquent accounts while offering limited debt counseling.• Responsible for taking Inbound and Outbound calls.• Understood and educated Customers on account terminology and alternative payment programs and methods and aided with New Hire training/coaching.• Proficient in FDCPA, RESPA, and GLBA Guidelines
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Customer Service RepresentativeLowe'S Companies, Inc. Feb 2007 - Feb 2010Mooresville, Nc, Us
Alexandra Porter Skills
Alexandra Porter Education Details
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University Of PhoenixBusiness With A Business Analytics Certificate -
University Of PhoenixData Modeling/Warehousing And Database Administration
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Collin CollegeCommunication And Media Studies
Frequently Asked Questions about Alexandra Porter
What company does Alexandra Porter work for?
Alexandra Porter works for Ao Globe Life
What is Alexandra Porter's role at the current company?
Alexandra Porter's current role is Remote Veteran Benefit Specialist.
What is Alexandra Porter's email address?
Alexandra Porter's email address is al****@****per.com
What is Alexandra Porter's direct phone number?
Alexandra Porter's direct phone number is +197236*****
What schools did Alexandra Porter attend?
Alexandra Porter attended University Of Phoenix, University Of Phoenix, Collin College.
What skills is Alexandra Porter known for?
Alexandra Porter has skills like Customer Service, Foreclosures, Auditing, Internal Audit, Deed In Lieu, Property Preservation, Research, Notary Public, Document Processing, Credit, Leadership, Microsoft Excel.
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