Managed quality of international student housing for 68 ELS centers across the U.S. Developed and maintained a monitoring system to control occupancy and timely placement of students in designated housing optionsWrote and implemented internal manuals and check lists for all aspects of housing managementDirected and monitored an on-line leasing system for student apartments and other rental properties Planned, organized, and conducted cross-cultural, educational and system training for homestay providersDeveloped training modules for staff on importance of housing for students and company’s bottom line

Prepared and executed several large meetings and fund raising events including : 20th Anniversary Gala dinner at the Governor’s mansion and quarterly Board of Directors’ meetingsResponsibilities included securing venue and all meeting needs from food and beverage to media equipment; sleeping and travel accommodations for attendees, development and monitoring of event budgets, contracts negotiations, development of marketing strategies, and all of pre and post meeting administrative operations

Assisted corporate meeting planners with all aspects of planning and execution of meetings and group eventsResolved conflicts and addressed customers’ needs related to meeting and lodging logistics