Alexandra Rapp Email and Phone Number

• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.• Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Providing assistance and support for victims of crime and trauma through crisis intervention, referral, and upholding the Victim Rights Amendment.