Voluntary Work at Reviving the Heart of the West End, a charity organisation that provides support to individuals wanting to explore, start or grow personally and professionally. Duties include:● STEPS Mentor - offering support to individuals who are attending the Pacific Institute STEPS course (self development course) ● Mentor training received by the course facilitator ● Providing support, encouragement, advice and tips on physical and mental health ● Shadowing coaches and… Show more Voluntary Work at Reviving the Heart of the West End, a charity organisation that provides support to individuals wanting to explore, start or grow personally and professionally. Duties include:● STEPS Mentor - offering support to individuals who are attending the Pacific Institute STEPS course (self development course) ● Mentor training received by the course facilitator ● Providing support, encouragement, advice and tips on physical and mental health ● Shadowing coaches and their work ● Providing administrative support ● Conference room set up for courses and meetings Having previously completed a STEPs course myself has not only enhanced my self awareness, but now my mentor journey has added to my knowledge and experience of working with a variety of people, specifically vulnerable young women from deprived areas of Newcastle with low self esteem, anxiety disorders and depression. Show less

● Work within the voluntary sector with Food Nation, a Social Enterprise passionate about food, nutrition and health. ● Compiling recipe kits and delivering to households in Heaton, Byker and Walker areas. A recipe kit includes all the basic ingredients needed to follow a simple recipe. ● Giving accurate information about Covid and emphasizing the importance of the rules - hands face space ● Emphasizing the importance of nutrition and the benefits of healthy eating on mental… Show more ● Work within the voluntary sector with Food Nation, a Social Enterprise passionate about food, nutrition and health. ● Compiling recipe kits and delivering to households in Heaton, Byker and Walker areas. A recipe kit includes all the basic ingredients needed to follow a simple recipe. ● Giving accurate information about Covid and emphasizing the importance of the rules - hands face space ● Emphasizing the importance of nutrition and the benefits of healthy eating on mental health ● Adhering to health and safety and safeguarding policies ● Measuring ingredients, labelling parcels ● Cleaning work surfaces and washing kitchen equipment ● Working with a great mix of different people from the local community. ● Attending safeguarding meetings to keep up to date with the appropriate procedures and policies Show less

Liaising between the client and the respective financial institutions from whom the client was claiming to ensure all aspects of the claim were properly managed Working towards targets, generating invoices and sending to clients via post/email Taking payments from the clients via the online payments system. Maintaining confidential files in-line with financial services requirements Managing data accurately and securely File checking, scanning documents… Show more Liaising between the client and the respective financial institutions from whom the client was claiming to ensure all aspects of the claim were properly managed Working towards targets, generating invoices and sending to clients via post/email Taking payments from the clients via the online payments system. Maintaining confidential files in-line with financial services requirements Managing data accurately and securely File checking, scanning documents, sorting post for different departments Show less

Delivering fitness classes to post 16 attendees from various ages and backgrounds. Inspiring sessions, as well as patiently helping different learners with various abilities and fitness levels and motivating strugglers to continue. Managing the everyday planning and administration as well as safeguarding aspects of the role.

Progressing from receptionist to the role of Operations Manager in a privately owned popular city centre gym with a membership of £15.99 Ensuring members received a friendly welcome on arrival Providing effective and polite reception service, maintaining composure during peak periods Maximising membership opportunities by showing potential members around the gym and highlighting any particular areas of interest for them Responsible for cash handing and… Show more Progressing from receptionist to the role of Operations Manager in a privately owned popular city centre gym with a membership of £15.99 Ensuring members received a friendly welcome on arrival Providing effective and polite reception service, maintaining composure during peak periods Maximising membership opportunities by showing potential members around the gym and highlighting any particular areas of interest for them Responsible for cash handing and taking card payments Organising stock control and merchandising Creating and maintaining staff rotas to ensure adequate cover during holiday periods Maintaining high standards of housekeeping throughout the gym Keyholder responsibilities Show less

Stocktaking, merchandising, organising stock, handling deliveries and relevant paperwork Using office equipment such as printer, photocopier and fax machine Answering telephone calls, cash handling and promoting in store loyalty cards and offers Arranging transfers to and from other branches

Working as part of the entertainment teamResponsible for running children's daytime activities Hosting evening entertainment for familiesPresenting on stage and making announcements over the microphoneInteracting with guest familiesPerforming in dance shows