• Develop lesson plans and instructional materials for diverse populations, incorporating technology and interactive learning strategies to enhance engagement and achievement for over 150+ learners annually.• Integrate digital solutions and technology components using various LMS and multimedia tools to provide learners with an engaging learning experience, resulting in a 25% increase in learner engagement.• Track, monitor, and evaluate learner performance and tailor lesson plans to individual strengths and weaknesses to improve academic performances through hands-on STEM activities and real-world connections.• Analyze qualitative and quantitative data to differentiate learning sessions and report actionable and valuable insight to stakeholders to ensure findings help elevate the quality of over 100+ instructional materials.• Lead the Peer Program and collaborate closely with the Diversity, Equity, and Inclusion (DEI) committee to develop and implement initiatives aimed at fostering a more inclusive learning environment.• Create and maintain 100% accurate learner’s records, including grades, success metrics, attendance, and progress reports, using technology and data management systems to ensure timely and accurate communication with stakeholders.• Establish and maintain positive collaborative relationships with 500+ stakeholders, including educators and district staff, learners, parents, and community members, ensuring an environment conducive to learning.

• Provide exceptional customer service within a dynamic and high-volume setting, consistently surpassing guest expectations with a 98% satisfaction rate through proactive engagement, personalized service, and informed recommendations.• Exhibit proficiency in multitasking and prioritization, adeptly managing cash transactions and operational duties while fostering a cooperative and productive team environment.• Adhere to stringent health and safety protocols to ensure a clean and sanitized environment, contributing to the establishment's reputation for excellence in cleanliness and hygiene.• Display strong communication skills in liaising with both customers and colleagues, facilitating seamless service delivery, and resolving any issues or concerns promptly and professionally.

• Designed and revised over 200 standardized assessment items, ensuring alignment with state standards and grade-level expectations, while consistently meeting deadlines and adhering to best practices in educational content development.• Leveraged strong organizational and project management skills to oversee multiple resources, timelines, and deliverables, ensuring the successful attainment of educational goals within specified timeframes.• Analyzed existing content, implemented revisions, and planned improvements for future content to enhance educational outcomes.• Collaborated with a cross-functional team to develop engaging and effective educational materials, incorporating feedback fromeducators and subject matter experts.• Utilized data-driven insights to enhance the relevance and impact of content, ensuring it met the diverse needs of students across variouslearning levels.

•Provided one-on-one or small group tutoring sessions in math and English, adapting teaching methods to meet the individual needs of students.•Explained complex concepts in a clear and concise manner, ensuring students understood the material.•Monitored students' progress and provided regular feedback to help them stay on track and achieve their academic objectives.•Utilized a variety of instructional techniques, resources, and technologies to enhance the learning experience.

• Developed lesson plans and instructional materials for diverse populations, incorporating technology and interactive learning strategies to enhance engagement and achievement.• Integrated digital solutions and technology components using various LMS and multimedia tools to provide learners with an engaging learning experience.• Tracked, monitored, and evaluated learner performance and tailored lesson plans to individual strengths and weaknesses to improve academic performances through hands-on STEM activities and real-world connections.• Analyzed qualitative and quantitative data to differentiate learning sessions and report actionable and valuable insight to stakeholders to ensure findings help elevate the quality of over 100+ instructional materials.• Created and maintained 100% accurate learner’s records, including grades, success metrics, attendance, and progress reports, using technology and data management systems to ensure timely and accurate communication with stakeholders.• Established and maintained positive collaborative relationships with stakeholders.