Alexandra Romo Email and Phone Number

Develop detailed itineraries and schedules for various types of trips, ensuring all logistics such as transportation, accommodation, and activities are efficiently organized and aligned. Serve as the primary point of contact for clients before, during, and after the trip, addressing any concerns or changes promptly and ensuring a high level of customer satisfaction.Establish mandatory training for coworkers who will be leading the trip. Training I mandate (depending on the trip) includes kayak training, hooking up box-trailer training, and driver training. Oversee the trip budget, ensuring all expenses are tracked and within the allocated amount, while also identifying opportunities for cost savings without compromising on quality.Develop and implement contingency plans for potential trip disruptions, such as travel delays, medical emergencies, or adverse weather conditions, ensuring the safety and well-being of all participants.

Provide great customer service and rent gear to the community.Give customers tips on personal trip.Lead and plan trips for students, staff, and faculty.Teach outdoor skills, safety procedures, and equipment use for participants.

Maintain on-campus vehicles clean. Take vehicles to dealerships for annual maintenance.Input work orders for mechanics.

Used QuickBooks to account for the business' expenses.Managed the equipment coming in and out of the business.Communicated with vendors and negotiated on deals.