• Preparing or updating employment records related to hiring, transferring, promoting, and terminating.• Explaining human resources policies, procedures, laws, and standards to new and existing employees.• Ensuring new hire paperwork is completed and processed.• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.• Addressing any employment relations issues, such as work complaints and harassment allegations.• Processing all personnel action forms and ensuring proper approval.• Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks.

• Order and maintain supply of fresh seasonal flowers, greenery, potted plants and decorative floral items for use in arrangements and displays.• Take orders in person, over the phone and from the website from customers, including special requests,delivery date and location and processing payment.• Consult with customers on budget and preferences to design and create arrangements based onspecifications to provide satisfaction.• Provide information about varieties of blooms and fillers to explain their properties, appearance, scent andcompatibility with other flowers.• Explain care of arrangements for customers to prolong the life of the flowers for maximum enjoyment.• Maintain daily records of sales and orders for accounts for POS systems in person and online.• Set up or break down at start and end of workday as well as general cleaning and straightening ofworkspaces on daily basis.• Aid with delivery of arrangements, include in loading and unloading van in addition to carryingarrangements to designated location.

• Provides support to our Relationship Managers as well as building a relationship with the borrower.• Communicates with Relationship Managers on pipeline reports to ensure timely preparation of the loanprocess.• Assists with collection of application items, including ordering credit, entering the application, requestingfinancials and/or other documents required for loan approval, customer follow up, and applicationtracking.• Directs customers through the loan process, often working with complex loans.• Monitors loans and ensures that information including, financials, guarantor information, tax returns, etc.are obtained. Partners with Relationship Manager to discuss past due items. Contacts clients to requestmissing items.• Leads a variety of customer services activities including responding to requests, researching discrepancies,and resolving issues.• Ensures compliance with banking policies, lending practices and regulatory process statutes, such asPatriot's Act, Reg B, HMDA, etc.• Maintains knowledge of banking/Lending products and services, as well as knowledge of the industriesor market areas served.• Complies with all related Federal, State and Industry laws and regulations pertaining to Banking.• Experience with many types of client tax returns, understanding W-2, K-1 and various types of cash flowanalysis.• Review received documentation within 24 hours for discrepancies, omissions, asset and incomeverification and updates based on verified information• Provide sales and service support (i.e., create, review and distribute various client reports and presentationsor assist with client events); may be for current clients or prospects.• Assist with phone calls to prospects and clients, schedule all client-related appointments, and coordinateclient mailings/invitations to company events.

• Collect and prepare all necessary documentation for the loan package.• Research applicant credit status and current financial position.• Prepare and maintain all paperwork for existing and new loans, including loan disclosures.• Create repayment plans.• Complete loan contracts and ensure clients are kept informed of the rules and requirements.• Work with clients to establish their needs and recommend suitable types of loans.• Submit files to the designated Underwriter.• Conduct interviews to assess client eligibility for loans or mortgages.• Ensure you comply with the established regulations and law requirements.• Follow-up with clients to verify important information.

• Perform 75-150 customer transactions of all kinds daily (i.e. deposits, withdrawals, transfers, etc.)• Process cash orders through online ordering portal to maintain proper branch cash levels and balances.• Utilize bank programs to build and maintain customer relationship profiles and ensure accuracy.• Perform monthly cash box and vault audits to balance branch under bank guidelines and procedure.• Assist in the training of new employees to maintain a cohesive team-oriented atmosphere.• Practice customer service by utilizing clear, written and verbal communication to maintain a good client relationship.

• Performed 100-200 cash register transactions daily.• Maintained and organized inventory at multiple locations.• Assisted in marketing strategy through store layouts and floor sets.• Educated and inform customers on product knowledge to provide exceptional customer service.• Trained and educated new employees on sales and service guidelines according to company policy.• Maintained store cleanliness and organization to offer best presentation to customers.

• Performed 25-50 cash register transactions daily, including purchases, exchanges and, returns.• Organized clothing displays in a way that offered optimal marketing and exposure of products.• Worked with many Spanish-speaking customers and offered a bilingual customer service experience.• Processed the end of day cash drawer balancing to ensure sales report accuracy.• Performed monthly inventory check and processed purchase of new product.• Collaborated with managers and owners to generate new merchandise ideas to remain competitive within the sales market.

• Processed 100-200 customer ice cream/frozen yogurt orders daily while ensuring accuracy and efficiency• Informed customers on ingredients and flavor variety while keeping potential allergy risks in mind• Cleaned and sanitized coolers and freezers in a manner that abides by safety and health regulations• Processed payment of orders and performed end of day balancing of cash drawers• Played a foundational role in the opening and customer acquisition at a new location (Assembly Row)• Provided a family-friendly method of customer service to ensure a positive experience and customer retention.

• Welcomed guests in a warm and friendly manner.• Asserted their dining/lodging needs.• Seated guests and managed the seating chart.• Monitored restaurant activity to determine seating and dining flow.• Responded to guest inquiries and requests in a timely, friendly, and efficient manner.• Performed opening and closing duties, as needed.• Assisted others with side work including, but not limited to cleaning, stocking, folding silverware, etc.• Helped fellow team members and other departments wherever necessary to maintain positive working relationships.

• Cleaned, stocked and supplied designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)• Performed and documented routine inspection and maintenance activities.• Carry out heavy cleansing tasks and special projects.• Notified management of occurring deficiencies or needs for repairs.• Made adjustments and minor repairs.• Stocked and maintained supply rooms.• Cooperated with the rest of the staff.• Followed all health and safety regulations.1