Alexandra Silvin Email & Phone Number

Luxembourg

Luxembourg, Luxembourg

Focus on : - Finance & Assurance - Santé, Science, Recherche & Education

Luxembourg

Managing Key Accounts’ requests for Meetings, Incentives, Conferences, Congresses, Events & Exhibitions from the first enquiry to the final invoicing: prospecting, analysing, sending and monitoring of proposals, negotiating, signing and monitoring the events.Anticipating needs and expectations of customers by creating customized offersAdvising clients by offering them the best, available & achievable professional solutionsOptimizing the rental of 34000 m²Counciling and supporting customers (various preparations, implementation, technical equipment, atmosphere, decoration ...).

Luxembourg

Management of key accounts and prospects to ensure maximum yield in rooms and banqueting revenue.Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.Cold calling, sales visits and conduction of site inspections. Negotiation of corporate rate agreements Follow up of sales statistics Definition of business planIdentification of opportunities and priority segmentsContribution to the construction of the marketing planExecution of the commercial planCoordination of sales activitiesPerformance of the client portfolioBudget Compliance / ForecastsPenetration and development of market segments in the region***Gestion commerciale des comptes clés et prospects Négociation de partenariats B to BElaboration et suivi des statistiques de venteDéfinition et exécution du plan commercialIdentification des opportunités et des segments prioritairesContribution à la construction du plan marketingCoordination des activités de ventePerformance du portefeuille clientConformité budgétaire / prévisionsPénétration et développement des segments de marché dans la région

Luxembourg

Selling our services through direct customer contactRepresenting EF both on the phone and in person, in the office, at trade shows and info meetings Taking on ambitious sales targets and seeing them as an opportunity to contribute to EF’s successDeveloping sales with existing customersAnticipating market opportunities and researching potential customers to develop the portfolio Working effectively in a team but also pursue individual goals Maximizing potential to optimize the quality and efficiency of the sales processManaging careful administrative and financial follow-up of every customerManaging marketing tasks such as emailing's, EF blog in Luxembourg, EF websites...

Luxembourg

Managing customer's requests for banquets, seminars, events and catering reception from the first enquiry to the final invoicingOptimizing the rental of 900 m² of lounges and the outside catering for operational teamsAnticipating needs and expectations of customers by creating luxury customized offersThorough counciling and supporting customers (various preparations, implementation, technical equipment, menu and wine selection, atmosphere, decoration ...).Supervising the weekly meeting with department heads following the completion and return of our events' function sheetMonitoring and optimizating our monthly forecasts and annual turnover departmentParticipation in the creation of new tailored packagesImplementing new procedures and sales coordination within the departmentAchieving satisfaction survey.Commercial support to the Food and Beverage department: managing reservations of groups and organizing events in the two hotel's restaurants.

Analyse des besoins des clientsEtablissement, maîtrise et proposition d’une offre adaptéeNégociation et rédaction d’offres commercialesSuivi satisfaction clientèleRelances, prospectionCoordination de la réalisation des manifestationsFacturation et suivi.*Analysing customer needs : establishment, control and proposition of suitable offersNegotiating and drafting of commercial offersMonitoring customer satisfaction, maintaining the link with customersManaging sales reminders and prospection of new customersCoordinating the implementation of our eventsBilling and tracking

Master'S Degree, Alternance Négoce Et Distribution

Activities and Societies: Responsable Pôle Oeonologie Gastronomie - Micro-entreprise APOGEE (Association pour la Promotion de l'Oenologie.

Master 1, Marketing, Commerce International, Politique D'Entreprise