• Sought valuable conversations with peers and executive members at weekly meetings and socials

• Interviewed executive officers on their position’s responsibilities and compiled a written report outlining the club’s achievements and areas of improvement

• Collaborated with the Finance Team to acquire an understanding of the roles and functions of executive board.• Assisted with setting up GBM meetings and attended weekly Finance and executive board meetings to discuss future goals and objectives.

• Memorized over 100+ beverages to complete 200-250 customer orders daily with speed and accuracy.• Worked with NCR POS system, facilitating an average of 100 financial transactions per shift.• Engaged with customers to ensure personal satisfaction, while creating a welcoming environment.

• Managed all daily operations and upsold seasonal swimming lessons and recreational ticket bundles.• Excelled in a high call volume environment to answer customer inquiries. • Utilized enterprise software ReCPro to handle all management tasks and transactions.

• Handled duties such as stocking newly shipped inventory and supervising inventory accuracy. • Zoned aisles for presentation purposes and corrected merchandise price tags. • Processed and fulfilled online orders with precision, ensuring timely delivery and maintaining high customer satisfaction.