I am an innovative technical writer and content developer in the Information Technology industry with more than 20 years experience. I have excellent writing and editing skills and am a specialist in language simplification, clarification, information usability, user analysis and publishing. I am an agile, design thinking practitioner who wants to delight users in their digital journey.Key strengths:• Exceptional writing and editing skills used to write diverse user information• Innovative and creative approach to user assistance to create a great informationexperience and engage customers• Ability to research and analyse information from various sources and present it in an easilyaccessible form• Ability to collaborate with development and test professionals to understand and documentcomplex systems• Ability to plan and manage projects• UX, design thinking advocate and UX copy writer with the ability to engage stakeholders in order to gather requirements and provide improvements• Agile, self-motivated, strategic planner and thinker who is adaptable to new publishingenvironments• Ability to work successfully as part of a geographically dispersed, multidisciplinary team• Ability to use social media to engage stakeholders including blogging, twitter and videos• Broad IT skills on both Windows and Mac OS
Listed skills include Online Help, Framemaker, Technical Communication, Technical Writing, and 32 others.