Alexandra Tipaldi Email & Phone Number

Schiphol-Rijk, North Holland, Netherlands

• Partner with Sales Leadership and regional Sales Team to provide guidance and support on deal structure, pricing, contracts terms and conditions to optimize revenue, bookings and cash in line with the Company's.
• Lead communication and management of exceptions approvals with relevant stakeholders, including Leadership Team;
• Coordinate and encourage contracts negotiations, being a liaison between Sales and other key partners such as Legal, Finance, and including customer;
• Maintain a good working knowledge of customers, customer's need and business historic;
• Manage escalations, assign and resolve inquiries from customers and Field Sales Account Managers;
• Coordinate all EMEA IJS printer sales from contract negotiation to installation at customer site;

Netherlands

• Coordinate all EMEA IJS printer sales from contract to installation at customer site;
• Coordinate production schedule and track shipping status (liaise with Manufacturing, Logistics, Installation team and Order Entry team);
• Coordinate amendments and required approvals with EFI sales management, sales ops peers, finance and legal departments for contract changes as needed; secure contract counter signatures of designated EFI executives and.
• Ensure compliance with required corporate controls and policies;
• Manage escalations, assign and resolve inquiries from customers and Field Sales Account Managers;
• Work with Regional Sales Operations Manager and peers in the US to ensure contracts are consistent with revenue recognition;

Schiphol Rijk, Amsterdam Area

• Coordinate all EMEA IJS printer sales from contract to installation at customer site;
• Process contracts, invoicing, RMA, credit & debit notes; data entry; SAP, Sales Force, Microsoft Office;
• Coordinate production schedule and track shipping status (liaise with Manufacturing, Logistics and Installation team);
• Assign and resolve inquiries from customers and Field Sales Account Managers;
• Maintain relationship with Sales Managers and other internal groups; attend trade shows to provide contract administration support.

Amsterdam, Paesi Bassi

• Credit collection
• Credit & Debit Notes
• Customer Support, focused on the accounting
• Investigations and Problem-solving related to invoicing
• Managing and following up customers’ orders
• Processing returned goods

The Netherlands

• Customer support
• Out- and In-bound assistant
• Sales assistant
• Advisor
• Hoteliers support
• Hotel Departments assistant

Italy

• Secretary
• Account keeper
• Front- and Back-Office

Italy

• Psycho-social rehabilitation
• Social integration activities

Italy

• Secretary
• Front- and Back-Office

Highschool Diploma, Foreign Languages, Literatures, And Linguistics

Foreign Languages And Literatures And Scandinavian Studies

Historical Musicology - History And Theory Of Music