Alexandra Van Tho Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Houston, Tx, Us

As a litigation paralegal specializing in civil law, motor vehicle accidents, slip and falls, and malpractice, I play a crucial role in managing cases and supporting attorneys. I handle client intake, maintain regular communication, and keep case files organized and up-to-date. Gathering evidence is a big part of my job—I obtain police reports, medical records, witness statements, and even surveillance footage when necessary. Drafting legal documents like pleadings, discovery requests, affidavits, and settlement demand letters is also part of my daily work. I collaborate with expert witnesses, coordinate depositions, and summarize key findings to help the attorneys prepare their strategies. When it’s time for trial, I organize exhibits, prepare trial binders, and ensure all filings meet court requirements. I also track deadlines, manage calendars, and assist in negotiating settlements with insurance adjusters and opposing counsel. Most importantly, I act as a bridge between the attorneys and clients, ensuring they are informed and that every aspect of the case runs smoothly.

As a Client Success Manager, my main focus is ensuring clients achieve their goals and have a seamless experience. I build strong relationships by understanding their needs and proactively addressing challenges. Managing onboarding processes, I help clients get started with our services and guide them through best practices. I monitor client progress, regularly checking in to provide updates, answer questions, and offer tailored solutions. Collaborating with internal teams, I advocate for client needs and ensure deliverables align with their expectations. I analyze data and feedback to identify opportunities for improvement and help clients maximize value from our offerings. When issues arise, I act quickly to resolve them, maintaining client satisfaction and trust. My ultimate goal is to be a dependable partner, ensuring clients feel supported and empowered to succeed.

Houston, Texas, Us

Played a vital role as legal assistant to this small but very efficient firm. Assisted attorneys and paralegals in case management, scheduling, and multiple administrative tasks.

As a live-in nanny during COVID, my role was to support three different five-year-olds navigating at-home, online learning. I created a structured daily schedule that balanced schoolwork, playtime, and rest to maintain a sense of normalcy. Assisting with their virtual lessons, I ensured they logged into classes on time, stayed focused, and completed their assignments. I adapted to each child’s unique learning style, using creative and hands-on methods to reinforce lessons and keep them engaged. Managing multiple children required patience and organization, especially with differing class schedules and school expectations. Beyond academics, I provided emotional support, helping them cope with the uncertainty of the pandemic and fostering a fun, safe environment. I also kept parents informed about progress and challenges, ensuring we worked as a team to meet their children’s needs. My goal was to be a dependable, positive presence during such a challenging time for families.

Working part-time, working different roles in the administration office as well as assist Dr. Nguyen. I was able to learn and expand my medical terminology as well as schedule, manage, and uphold appointments with 25-30 patients a day. Organized patient charts/files and made sure schedule was accurate and requested for authorization for Dr. Nguyen's procedures. It was an honor assisting Dr. Nguyen and working alongside the staff at Pain & Headache Clinic.

Assisted Dr. Frank Contreras and Dr. Joey Adolf with chiropractic services for patients who have encountered severe pain either in the lumbar, cervical or in most cases both.

Bachelor Of Science - Bs, Criminal Justice/Political Science

Education record