Alexandra Marks work email
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Alexandra Marks personal email
Innovative Project Manager with 5+ years of proven success specializing in extraction of complex technical business requirements and communication of said requirements to both internal and external clients on a global scale. Demonstrated track record of identifying and implementing process improvements to increase productivity. Awarded "Zoomie of the Year" by Zoom which recognizes exemplary actions and achievements.
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Account ManagerSelectquote Insurance Services Jul 2023 - PresentOverland Park, Kansas, Us -
Project ManagerIngenius Solutions Mar 2023 - Jun 2023
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Project Manager- Event ServicesZoom Jun 2020 - Mar 2023San Jose, Ca, UsDay to day activities include the management of incoming client requests, facilitation of discovery sessions, strategic allocation of support resources, development of Statements of Work (SOW) including pricing based on need, coordination/execution of online events and invoice processing in cooperation with Billing Department. -
Online Events Project CoordinatorZoom Jun 2020 - Mar 2021San Jose, Ca, Us -
Resource CoordinatorConvergeone Jul 2017 - Mar 2021Bloomington, Minnesota, UsActed as a point of contact for the client base, providing customer support. Coordinated ConvergeOne staff to resolve customer service issues in a timely manner. Managed projects up to 150 hours. Supported the Sales team, Project Managers, and Engineers in a fast-paced technological industry. -
Customer Operations RepresentativeCargill Jan 2017 - Jul 2017Wayzata, Minnesota, Us-Manage accounting transactions to ensure timely and accurate processing of payments tofarmers and commercial customers-Utilize Lynx, JD Edwards and SalesForce software systems -Maintain proficiency and accuracy in a fast paced high volume work environment-Run daily operations reports-Organize the offices community service and outreach programs Special projects- Cargill Cares Community Service liaison and engagement team member -
Human Resources AdministratorTop Master Inc. Sep 2015 - Jan 2017UsResponsible for administrating group benefit programs such as health benefits, 401K, PTO, and FMLA. Provide HR administrative support to the head of he Human Resources department.Work in the HRIS system to track and update employee profiles as well as updating employee personal filesPlan, coordinate, and schedule employee eventsProcess all new hire paperwork, ensure compliance with hiring practices and EEO lawsAssist HR Manager with various research projects and/ or special projectsPerform customer service functions by answering employee requests and questionsConduct all new hire orientation at the corporate office and satellite locations -
Google Fiber Technical CoordinatorGoogle Aug 2014 - Jul 2015Mountain View, Ca, UsSupervise and coordinate the activities and daily functions of the operations departments regionally. Make sure that the employees respond quickly to customer outages. Mange special projects such as: patch panel auditing, fiber hut documentation, fiber hut security, LCP completion tracking. Maintain daily outage report log and conduct weekly review meetings Create and track trouble tickets into the Google Fiber ticketing system Assist with the weekly technical operations metrics report Log all RMA equipment and organize new materials -
Construction Escalations SpecialistGoogle Apr 2013 - Apr 2014Mountain View, Ca, UsInnovated construction escalation process for Google FiberDetermined compensation for upset costumersCreated and managed incident reportsHeld weekly progress meeting with general contractors Answered incoming customer complaint callsUpdated a ticket system daily Independently in charge of construction escalation issues Went onsite to console civilians with construction concernsTrained incoming Customer Escalations Specialists in Kansas City and Austin TexasMaintained construction knowledge for the Google fiber optics infrastructure -
Office AssistantLifetouch Portrait Studios Jan 2007 - Dec 2012Eden Prairie, Mn, UsAssist in all cash operations, including incoming receivables, counting/verifying money and bank deposit preparation.Distribute newsletters to client base.Organize school photography files.Coordinate upcoming events and client activities. Assist with customer service. -
Field Marketing Representative (Contract)Google Jul 2012 - Nov 2012Mountain View, Ca, UsCreate and build relationships with influential community advocates and business leaders.Updating the consumer relationship management database and adding to it daily.Plan,organize, and implement events for the community. Responsible for product knowledge and educating the community. Record metrics to determine success of events. -
Social Media InternAdvance Systems Of Kansas City May 2012 - Jul 2012•Manage social medias including Facebook, YouTube and Twitter.•Create advertising campaigns. •Publish company blogs and daily management of internet traffic.
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Sales AssociateBass Pro Shops 2009 - 2012Springfield, Mo, UsInsure total customer satisfaction/retention.Authorized to monitor company databases. Maintain inventory levels and prepare creative displays.Learn/maintain product knowledge on all stock to assist customers. -
Promotions And Special Events InternBass Pro Shops May 2011 - Aug 2011Springfield, Mo, Us•Coordinated an educational summer youth program. •Responsible for the logistics on all store events. •Provided advanced customer service for phone inquiries.•Planned and scheduled corporate group meetings.
Alexandra Marks Education Details
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Northwest Missouri State UniversityPublic Relations
Frequently Asked Questions about Alexandra Marks
What company does Alexandra Marks work for?
Alexandra Marks works for Selectquote Insurance Services
What is Alexandra Marks's role at the current company?
Alexandra Marks's current role is Project Manager.
What is Alexandra Marks's email address?
Alexandra Marks's email address is al****@****zoom.us
What schools did Alexandra Marks attend?
Alexandra Marks attended Northwest Missouri State University.
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