Alexandra Marks

Alexandra Marks Email and Phone Number

Alexandra Marks's Location
Spring Hill, Kansas, United States, United States
Alexandra Marks's Contact Details

Alexandra Marks work email

Alexandra Marks personal email

n/a
About Alexandra Marks

Innovative Project Manager with 5+ years of proven success specializing in extraction of complex technical business requirements and communication of said requirements to both internal and external clients on a global scale. Demonstrated track record of identifying and implementing process improvements to increase productivity. Awarded "Zoomie of the Year" by Zoom which recognizes exemplary actions and achievements.

Alexandra Marks's Current Company Details
SelectQuote Insurance Services

Selectquote Insurance Services

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Project Manager
Alexandra Marks Work Experience Details
  • Selectquote Insurance Services
    Account Manager
    Selectquote Insurance Services Jul 2023 - Present
    Overland Park, Kansas, Us
  • Ingenius Solutions
    Project Manager
    Ingenius Solutions Mar 2023 - Jun 2023
  • Zoom
    Project Manager- Event Services
    Zoom Jun 2020 - Mar 2023
    San Jose, Ca, Us
    Day to day activities include the management of incoming client requests, facilitation of discovery sessions, strategic allocation of support resources, development of Statements of Work (SOW) including pricing based on need, coordination/execution of online events and invoice processing in cooperation with Billing Department.
  • Zoom
    Online Events Project Coordinator
    Zoom Jun 2020 - Mar 2021
    San Jose, Ca, Us
  • Convergeone
    Resource Coordinator
    Convergeone Jul 2017 - Mar 2021
    Bloomington, Minnesota, Us
    Acted as a point of contact for the client base, providing customer support. Coordinated ConvergeOne staff to resolve customer service issues in a timely manner. Managed projects up to 150 hours. Supported the Sales team, Project Managers, and Engineers in a fast-paced technological industry.
  • Cargill
    Customer Operations Representative
    Cargill Jan 2017 - Jul 2017
    Wayzata, Minnesota, Us
    -Manage accounting transactions to ensure timely and accurate processing of payments tofarmers and commercial customers-Utilize Lynx, JD Edwards and SalesForce software systems -Maintain proficiency and accuracy in a fast paced high volume work environment-Run daily operations reports-Organize the offices community service and outreach programs Special projects- Cargill Cares Community Service liaison and engagement team member
  • Top Master Inc.
    Human Resources Administrator
    Top Master Inc. Sep 2015 - Jan 2017
    Us
    Responsible for administrating group benefit programs such as health benefits, 401K, PTO, and FMLA. Provide HR administrative support to the head of he Human Resources department.Work in the HRIS system to track and update employee profiles as well as updating employee personal filesPlan, coordinate, and schedule employee eventsProcess all new hire paperwork, ensure compliance with hiring practices and EEO lawsAssist HR Manager with various research projects and/ or special projectsPerform customer service functions by answering employee requests and questionsConduct all new hire orientation at the corporate office and satellite locations
  • Google
    Google Fiber Technical Coordinator
    Google Aug 2014 - Jul 2015
    Mountain View, Ca, Us
    Supervise and coordinate the activities and daily functions of the operations departments regionally. Make sure that the employees respond quickly to customer outages. Mange special projects such as: patch panel auditing, fiber hut documentation, fiber hut security, LCP completion tracking.  Maintain daily outage report log and conduct weekly review meetings Create and track trouble tickets into the Google Fiber ticketing system Assist with the weekly technical operations metrics report Log all RMA equipment and organize new materials
  • Google
    Construction Escalations Specialist
    Google Apr 2013 - Apr 2014
    Mountain View, Ca, Us
    Innovated construction escalation process for Google FiberDetermined compensation for upset costumersCreated and managed incident reportsHeld weekly progress meeting with general contractors Answered incoming customer complaint callsUpdated a ticket system daily Independently in charge of construction escalation issues Went onsite to console civilians with construction concernsTrained incoming Customer Escalations Specialists in Kansas City and Austin TexasMaintained construction knowledge for the Google fiber optics infrastructure
  • Lifetouch Portrait Studios
    Office Assistant
    Lifetouch Portrait Studios Jan 2007 - Dec 2012
    Eden Prairie, Mn, Us
    Assist in all cash operations, including incoming receivables, counting/verifying money and bank deposit preparation.Distribute newsletters to client base.Organize school photography files.Coordinate upcoming events and client activities. Assist with customer service.
  • Google
    Field Marketing Representative (Contract)
    Google Jul 2012 - Nov 2012
    Mountain View, Ca, Us
    Create and build relationships with influential community advocates and business leaders.Updating the consumer relationship management database and adding to it daily.Plan,organize, and implement events for the community. Responsible for product knowledge and educating the community. Record metrics to determine success of events.
  • Advance Systems Of Kansas City
    Social Media Intern
    Advance Systems Of Kansas City May 2012 - Jul 2012
    •Manage social medias including Facebook, YouTube and Twitter.•Create advertising campaigns. •Publish company blogs and daily management of internet traffic.
  • Bass Pro Shops
    Sales Associate
    Bass Pro Shops 2009 - 2012
    Springfield, Mo, Us
    Insure total customer satisfaction/retention.Authorized to monitor company databases. Maintain inventory levels and prepare creative displays.Learn/maintain product knowledge on all stock to assist customers.
  • Bass Pro Shops
    Promotions And Special Events Intern
    Bass Pro Shops May 2011 - Aug 2011
    Springfield, Mo, Us
    •Coordinated an educational summer youth program. •Responsible for the logistics on all store events. •Provided advanced customer service for phone inquiries.•Planned and scheduled corporate group meetings.

Alexandra Marks Education Details

  • Northwest Missouri State University
    Northwest Missouri State University
    Public Relations

Frequently Asked Questions about Alexandra Marks

What company does Alexandra Marks work for?

Alexandra Marks works for Selectquote Insurance Services

What is Alexandra Marks's role at the current company?

Alexandra Marks's current role is Project Manager.

What is Alexandra Marks's email address?

Alexandra Marks's email address is al****@****zoom.us

What schools did Alexandra Marks attend?

Alexandra Marks attended Northwest Missouri State University.

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