- Community Manager for the French Toluna website and social media;- Animating and moderating the community website; driving increased participation and organizing campaigns to stimulate community involvement; - Running Toluna’s social media presence on multiple platforms including Facebook, interacting with members and ensuring a homogenous cross-product experience (website, social networks, blog, helpdesk);- Owning customer service platform and providing members with… Show more - Community Manager for the French Toluna website and social media;- Animating and moderating the community website; driving increased participation and organizing campaigns to stimulate community involvement; - Running Toluna’s social media presence on multiple platforms including Facebook, interacting with members and ensuring a homogenous cross-product experience (website, social networks, blog, helpdesk);- Owning customer service platform and providing members with first-class customer support (whether by email, on the site, or via social media);- Website/product testing for R&D team, escalating issues as necessary and providing general site support;- Translation and proof read of texts;- Animating the blog, writing posts on a weekly basis on a variety of subjects of my choosing;- Monitoring the e-reputation of Toluna on 3rd party sites, ensuring a sufficient company response when needed and escalating important issues to the management team; - Help with various marketing activities. Show less

- Cashier training; - Ordering products; - Customer relations.