Oversee all club membership accounts, as well as upgrading monthly based on new sign ups, cancellations, or special accommodations. Conduct monthly and virtual inventory over Wine Direct and Vitners Logistics. Organize the tasting room to ensure increased efficiency in daily tasks.

Produced my senior project of making a whiskey barrel zinfandel with Dr. Wade Wolfe, Dry Fly Distillery, and Washington State University Tri-cities campus. Accomplish daily tasks of harvest which includes crush, punch downs, pressing, racking, and cleaning.

Provided customer service in the presence of high-volume evenings and events. Increased food and alcohol sales by specific customer interests. Ensured optimal guest experience by creating relationships and problem solving.

Achieved daily and monthly sales and loyalty rewards goals by leading the team of cashiers. Trained new cashiers, informed cashiers of updated policies, booked beauty appointments for guests, and acted manager when general manager was not present. Accelerated and enhanced efficiency in guest transaction and operation procedures.