Product Manager
Current
Jun 2024 - Present
AeroLeads people directory · profile
Alex Swan Email & Phone Number
Product Manager
at
Gusto
1 work email found
@solfocus.com
3 phones found area 650
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Manager
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Alex Swan? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Alex Swan is listed as Product Manager at Gusto, a company with 1 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at solfocus.com, phone signal with area code 650, and a matched LinkedIn profile for Alex Swan.
Alex Swan previously worked as Freelance Consultant at Freelance and Full-time parenting at Career Break. Alex Swan holds Masters, Management from Duke University - The Fuqua School Of Business.
Company email context
Email format at Gusto
This section adds company-level context without repeating Alex Swan's masked contact details.
{first_initial}{last}@solfocus.com
76% confidence
AeroLeads found 1 current-domain work email signal for Alex Swan. Compare company email patterns before reaching out.
Profile bio
About Alex Swan
Merging a background in management, strategy, and product, I help companies improve the customer experience in order to drive customer retention and increase year-over-year revenue.I am data-driven, analytical, and customer-obsessed, calm under pressure product problem solver. I am able to lead others into strategic decisions with impactful results. I use data and customer empathy to drive revenue and reduce costs for companies. I thrive in fast-paced, high-intensity work environments.
Listed skills include Leadership, Customer Experience, Growth Strategies, Objectives And Key Results, and 46 others.
Current workplace
Alex Swan's current company
Company context helps verify the profile and gives searchers a useful next step.
Gusto
12 roles
Alex Swan work experience
A career timeline built from the work history available for this profile.
Freelance Consultant
Freelance
Provides product and program management guidance to various clients nationwide
Jan 2024 - Jun 2024
Full-Time Parenting
Career Break
Jul 2023 - Jan 2024
Sr. Product Manager, Financial Products - Growth
Led a series of impactful growth initiatives resulting in a YoY increase in aTPV of 142.31%. and 56.53% increase in active accountsSynthesized insights from sales calls and proposed targeted landing page message adjustments, resulting in a 20% rise in landing page conversionsWorked closely with the Risk team to develop a streamlined application experience.
Apr 2022 - Jul 2023
Post Purchase Cx/Shipping/ Support Product Management Lead
Managed a team of five product managers and build solutions for Wish’s customer service (internal, external products, and policies), refunds and returns, post-purchase - orders management, and shipping & pick-up product areas to drive contribution towards Wish’s business objectives and goalsBuilt consumer-facing features that resulted in 620K annual.
Jan 2019 - Feb 2022
Product Manager, Internal Tools
WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are..
Jan 2018 - Jan 2019
Strategic Projects, Ubereats Community Operations
- Provided market and product insights and represented the voice of support operations to UberEATS product, operations, and engineering to improve user experience in our internal support tools and external product roll outs- Led global information architecture project to redefine UberEATS support data, resulting in improved data granularity and the revamp.
Dec 2016 - Jan 2018
Global Help Center Program Manager
- Conceptualized, organized, and led seven-month global project to revamp Uber’s help center across 39 languages and 75 countries to provide localized support and sign up information to Uber’s riders and drivers resulting in a 52% reduction of non-support required tickets over four weeks after launch- Developed internal CMS requirements, prioritized.
Jan 2016 - Jan 2017
Strategy And Planning, Global Community Operations
- Developed and implemented new support processes to reduce the cost of support for Poland through analyzing SQL support data and interviewing business operations associates - Managed software development agency selection process, drafted website requirements, selected designs, and executed launch of custom helpcenter website for Uber Poland- Analyzed.
Sep 2015 - Jan 2016
Project Manager, Mobilefirst For Ios Strategy Team
We are changing mobile enterprise one Apple + IBM app at a time.
Apr 2015 - Sep 2015
Senior Consultant, Application Innovation Services (Ais), Global Business Services
Selected Client Experience:Program Manager for Frank-Dodd Act Transformation Project in San Ramon, CA- Built program wide automated KPI dashboard reporting tool in excel for large financial regulatory transformation to track program and project level risks, action items, and dependencies reported weekly to CIO and stakeholders- Developed waterfall project.
Jun 2014 - Apr 2015
Consultant, Strategy And Analytics, Global Business Services
Selected Client Experience:Business Analyst for Gas Operations GIS Transformation Project in San Francisco, CA - Led a 4+ person cross-functional team of developers and business stakeholders to design and implement a document storage integration into SAP and GIS- Performed business processes mapping through user interviews and documented via Visio.
Jul 2012 - May 2014
Team & coworkers
Colleagues at Gusto
Other employees you can reach at gusto.com. View company contacts for 1 employees →
GE
Georgeann Engstrand
Colleague at Gusto
Denver, Colorado, United States, United States
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MO
Melvin Orji
Colleague at Gusto
Gilbert, Arizona, United States, United States
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JL
Josiah Lynch
Colleague at Gusto
Denver Metropolitan Area, United States
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SS
Skye Saunders
Colleague at Gusto
Greater Orlando, United States, United States
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JW
John Wiethorn
Colleague at Gusto
New York, New York, United States, United States
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JC
Joselyn Cano
Colleague at Gusto
Bagdad, Kentucky, United States, United States
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SW
Symone Williams
Colleague at Gusto
Houston, Texas, United States, United States
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VB
Varsha Balasubramaniam
Colleague at Gusto
San Francisco Bay Area, United States, United States
View →
NS
Nickolay Smith-Gonzalez
Colleague at Gusto
New York, New York, United States, United States
View →
CO
Christian Ovalles
Colleague at Gusto
Orlando, Florida, United States, United States
View →
Georgeann Engstrand
Colleague at Gusto
Denver, Colorado, United States, United States
View →
MO
Melvin Orji
Colleague at Gusto
Gilbert, Arizona, United States, United States
View →
JL
Josiah Lynch
Colleague at Gusto
Denver Metropolitan Area, United States
View →
SS
Skye Saunders
Colleague at Gusto
Greater Orlando, United States, United States
View →
JW
John Wiethorn
Colleague at Gusto
New York, New York, United States, United States
View →
JC
Joselyn Cano
Colleague at Gusto
Bagdad, Kentucky, United States, United States
View →
SW
Symone Williams
Colleague at Gusto
Houston, Texas, United States, United States
View →
VB
Varsha Balasubramaniam
Colleague at Gusto
San Francisco Bay Area, United States, United States
View →
NS
Nickolay Smith-Gonzalez
Colleague at Gusto
New York, New York, United States, United States
View →
CO
Christian Ovalles
Colleague at Gusto
Orlando, Florida, United States, United States
View →
2 education records
Alex Swan education
Masters, Management
Duke University - The Fuqua School Of Business
Bachelor'S Degree, Economics, International Relations
Uc San Diego
FAQ
Frequently asked questions about Alex Swan
Quick answers generated from the profile data available on this page.
What company does Alex Swan work for?
Alex Swan works for Gusto.
What is Alex Swan's role at Gusto?
Alex Swan is listed as Product Manager at Gusto.
What is Alex Swan's email address?
AeroLeads has found 1 work email signal at @solfocus.com for Alex Swan at Gusto.
What is Alex Swan's phone number?
AeroLeads has found 3 phone signal(s) with area code 650 for Alex Swan at Gusto.
Where is Alex Swan based?
Alex Swan is based in New York City Metropolitan Area, United States, United States while working with Gusto.
What companies has Alex Swan worked for?
Alex Swan has worked for Gusto, Freelance, Career Break, Motive, and Wish.
Who are Alex Swan's colleagues at Gusto?
Alex Swan's colleagues at Gusto include Georgeann Engstrand, Melvin Orji, Josiah Lynch, Skye Saunders, and John Wiethorn.
How can I contact Alex Swan?
You can use AeroLeads to view verified contact signals for Alex Swan at Gusto, including work email, phone, and LinkedIn data when available.
What schools did Alex Swan attend?
Alex Swan holds Masters, Management from Duke University - The Fuqua School Of Business.
What skills is Alex Swan known for?
Alex Swan is listed with skills including Leadership, Customer Experience, Growth Strategies, Objectives And Key Results, Content Management, Business Process Outsourcing, User Experience, and Microsoft Powerpoint.
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