Alexandra Fantová Email & Phone Number

Prague, Czechia

Hlavní Město Praha, Česko

Prague, The Capital, Czech Republic

- Ensuring all running of the office- Support of Finance (invoicing, iScala, reminders) and RESS teams- Communication with customers and solving their questions- Support of business teams, identification of tenders, administrative work, Czechpoint, etc- Purchase of IT options, IT repair solutions, IT tickets- Communication with office contractors (building management, cleaning company, service, repairs, maintenance, flowers, etc), parking management, booking meeting rooms; ensuring office equipment, operational supplies, office supplies (Activa, Officeo, JDE etc), first aid kit equipment, meal vouchers, accident book, fce paramedic and fire brigade, etc)- Communication with carriers (DPD, UPS, Messenger, Toptrans, customs and security documents, etc) ensuring archiving and shredding of company documents-during Covid- in the office, preparation and distribution of protective equipment for all CEE- Additional individual administrative support within the company

Praha 9

support for key account managers and sales representatives; back office-support; keeping business records; creating business offers; preparation of business contracts; administration, sales support, communicaton with customers and independent creation prices for them, preparation of the sales case and documents for the selection procedures; monitoring of competitions; admin work with CRM Microsoft Dynamics; Helios; claims handling and customer complaints and other operational activity

Praha 4

overall support of the Sales Team – administration, sales support, pre-sales support, independent special pricing creation for the end users, solving of product/price questions from the customers; sales and product communication with the distributors and vendors, preparation of offers and documents to open competitions; e-shop support for selected customers; administration of the web applications (HP SPR, DRP, Smart Portal, Cisco Portal and Cash Back, EMC application, VMware, Microsoft DRP, IBM, etc. Administration of internal database Salesforce, Administration of public contracts in AllyTrade; administration of orders for Dell toners for Employment offices, organization of marketing evens, administration of internal company documentation and certifications.

Hlavní Město Praha, Česká Republika

pre-sales support; internal HP business people support; communication with internal – external customers; adminwork; orders acceptance; controling of partners requests; support of partners channel; solving partners‘ and distributors‘ complaingt; speciál pricing preparation; configuration check and controling; administration; phone contacts with business partners; support of partners applications; entering data intoSiebel; individua solving of business cases; reporting

Praha 4

support of partners applications; communication with business partners; certification; informational service; channel support; marketing events support; solving complaints of business partners; entering data into partners portal

Praha 4

callcentre, customer suppoert, informational services, solving of the incomming queries of the customers and partners, putting orders into system-team leader of tne callcentre (10-12 people), evaluation of the aktivity of the team; support of the team; solving potential customer complaints; choosing ne wmembers of the team; helding business trainings

Education record

, general, finished with graduation exam

Education record