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Alexandra Félix, Cmp (Prosci) Email & Phone Number
Organizational Change Management Consultant
at
Util-Assist Inc.
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✓ Verified Jun 2026
3 data sources
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Current company
Role
Organizational Change Management Consultant
Location
Vaughan, Ontario, Canada
Company size
Who is Alexandra Félix, Cmp (Prosci)? Overview
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Quick answer
Alexandra Félix, Cmp (Prosci) is listed as Organizational Change Management Consultant at Util-Assist Inc., a company with 128 employees, based in Vaughan, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Alexandra Félix, Cmp (Prosci).
Alexandra Félix, Cmp (Prosci) previously worked as Principal Change Advisor & Executive Instructor at Prosci and Director, Program Implementation & Integration - Capital Projects at Metrolinx. Alexandra Félix, Cmp (Prosci) holds Master'S Degree, Translation from Université De Montréal.
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Email format at Util-Assist Inc.
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Util-Assist Inc.
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Profile bio
About Alexandra Félix, Cmp (Prosci)
At Prosci, our team's commitment to excellence in change management is unwavering, evidenced by a track record of successful client engagements. With over five years at the helm as Principal Change Advisor and Executive Instructor, we've adeptly guided senior leaders through pivotal transformations and established robust change management centers of excellence. Mastery in M&A integration and workshop facilitation underpins our approach to addressing the human aspects of change, accelerating adoption, and maximizing utilization rates.The organization's capability to navigate change is bolstered by our tailored strategies, which I've been instrumental in developing. Our efforts in creating governance frameworks have led to the mitigation of resistance at all organizational levels, fostering a culture that embraces change. Fluent in both English and French, I also enhance the reach and impact of our training programs, ensuring a diverse clientele can benefit from Prosci's industry-leading methodologies.
Listed skills include Marketing, Leadership, Strategy, Management, and 34 others.
Current workplace
Alexandra Félix, Cmp (Prosci)'s current company
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Util-Assist Inc.
15 roles · 29 years
Alexandra Félix, Cmp (Prosci) work experience
A career timeline built from the work history available for this profile.
Principal Change Advisor & Executive Instructor
At Prosci Canada, I was tasked with delivering Change Management Certification training in both French and English. Recognizing the need to elevate our client’s change management capabilities, I served as a trusted advisor to senior leaders, guiding them in fulfilling their roles as change sponsors. My efforts involved leading client engagements to.
Director, Program Implementation & Integration - Capital Projects
At Metrolinx, I led the effort to standardize procedures, systems, and tools during the early stages of the Regional Express Rail (RER) program. Recognizing the need for a unified approach, I developed and implemented a change strategy for Oracle Contract Management (CM14), which was adopted by over 240 employees. This initiative digitized 650 contracts.
Dec 2016 - May 2019
Director, Business Transition & Program Delivery - Operations
In transforming customer operations for UP Express, a 15-minute air rail service, I faced the task of overseeing stations, onboard experience, sales, fare inspections, and service recovery. By fostering cross-functional collaboration with groups like Transit Safety, Rail Operations, and Customer Care, I was able to ensure safe passage and a positive.
Jan 2016 - Dec 2016
Manager, Guest Services - Union Pearson Express
As the Manager of Guest Services, I played a crucial role in designing and launching a $465 million airport rail service. I led a team of over 130 frontline staff, ensuring operational excellence in both pre- and post-security areas. My efforts resulted in an impressive 83% customer satisfaction rate in the first year of operation. I also authored.
May 2014 - Dec 2015
Vice-President Marketing & Customer Experience
Senior Leader overseeing Marketing, Customer Experience, Contact Centre, & Customer CareLed matrix teams of 40 people and 3rd Party Contact Centre
Oct 2012 - Oct 2013
Senior Consultant (Contract)
Senior Lead for engagements in Leadership and Learning Development, Executive Coaching, & Customer ExperienceClients include: Bell Canada/Mobility, iSO Canada, Medisys, CNE (TheEx), Experience Renewal – RBC
Feb 2007 - Oct 2012
Leadership Development Coach
Leadership Resonance
Feb 2008 - Sep 2011
Vice President, Marketing & Events (Interim Position)
Senior leader marketing the Toronto Argonauts Football Club
Mar 2009 - Nov 2009
National Marketing Manager
Senior marketing strategist leading marketing for a $3 billion portfolio of products and services, with direct accountability for a $10 million national budget and influencing another $30 million in advertising
Sep 2003 - Mar 2007
Product Manager
Sep 2000 - Jul 2001
Senior Consultant, Business Architecture
Jun 1999 - Sep 2000
Consumer Ecommerce Manager
1997 - 1999
~2 yrs
Manager, Reseller Programs
Jun 1996 - Feb 1997
Director Of Marketing
Atlas Editions
Sep 1992 - Jun 1996
Team & coworkers
Colleagues at Util-Assist Inc.
Other employees you can reach at util-assist.com. View company contacts for 128 employees →
JC
Jana Clements
Colleague at Util-Assist Inc.Whitchurch-Stouffville, Ontario, Canada, Canada
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SB
Sabiha Basit, Pmp®
Colleague at Util-Assist Inc.Canada, Canada
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NJ
Nabilla Jeddi
Colleague at Util-Assist Inc.Aurora, Ontario, Canada, Canada
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PS
Parminder Singh
Colleague at Util-Assist Inc.Newmarket, Ontario, Canada, Canada
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KM
Kevin Mcfadden
Colleague at Util-Assist Inc.East Gwillimbury, Ontario, Canada, Canada
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ST
Shreyansh Trivedi
Colleague at Util-Assist Inc.Peterborough, Ontario, Canada, Canada
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LO
Laura Osborne Ng
Colleague at Util-Assist Inc.Kelowna, British Columbia, Canada, Canada
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DF
Donald Fahey
Colleague at Util-Assist Inc.Ontario, Canada, Canada
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LH
Luke Howran
Colleague at Util-Assist Inc.Uxbridge, Ontario, Canada, Canada
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JI
Jessica Idnurm
Colleague at Util-Assist Inc.Canada, Canada
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Jana Clements
Colleague at Util-Assist Inc.Whitchurch-Stouffville, Ontario, Canada, Canada
View →
SB
Sabiha Basit, Pmp®
Colleague at Util-Assist Inc.Canada, Canada
View →
NJ
Nabilla Jeddi
Colleague at Util-Assist Inc.Aurora, Ontario, Canada, Canada
View →
PS
Parminder Singh
Colleague at Util-Assist Inc.Newmarket, Ontario, Canada, Canada
View →
KM
Kevin Mcfadden
Colleague at Util-Assist Inc.East Gwillimbury, Ontario, Canada, Canada
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ST
Shreyansh Trivedi
Colleague at Util-Assist Inc.Peterborough, Ontario, Canada, Canada
View →
LO
Laura Osborne Ng
Colleague at Util-Assist Inc.Kelowna, British Columbia, Canada, Canada
View →
DF
Donald Fahey
Colleague at Util-Assist Inc.Ontario, Canada, Canada
View →
LH
Luke Howran
Colleague at Util-Assist Inc.Uxbridge, Ontario, Canada, Canada
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JI
Jessica Idnurm
Colleague at Util-Assist Inc.Canada, Canada
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2 education records
Alexandra Félix, Cmp (Prosci) education
Master'S Degree, Translation
Bachelor Of Arts (B.A.), French
FAQ
Frequently asked questions about Alexandra Félix, Cmp (Prosci)
Quick answers generated from the profile data available on this page.
What company does Alexandra Félix, Cmp (Prosci) work for?
Alexandra Félix, Cmp (Prosci) works for Util-Assist Inc..
What is Alexandra Félix, Cmp (Prosci)'s role at Util-Assist Inc.?
Alexandra Félix, Cmp (Prosci) is listed as Organizational Change Management Consultant at Util-Assist Inc..
Where is Alexandra Félix, Cmp (Prosci) based?
Alexandra Félix, Cmp (Prosci) is based in Vaughan, Ontario, Canada while working with Util-Assist Inc..
What companies has Alexandra Félix, Cmp (Prosci) worked for?
Alexandra Félix, Cmp (Prosci) has worked for Util-Assist Inc., Prosci, Metrolinx, Sears Home Services, and Brand Resonance.
Who are Alexandra Félix, Cmp (Prosci)'s colleagues at Util-Assist Inc.?
Alexandra Félix, Cmp (Prosci)'s colleagues at Util-Assist Inc. include Jana Clements, Sabiha Basit, Pmp®, Nabilla Jeddi, Parminder Singh, and Kevin Mcfadden.
How can I contact Alexandra Félix, Cmp (Prosci)?
You can use AeroLeads to view verified contact signals for Alexandra Félix, Cmp (Prosci) at Util-Assist Inc., including work email, phone, and LinkedIn data when available.
What schools did Alexandra Félix, Cmp (Prosci) attend?
Alexandra Félix, Cmp (Prosci) holds Master'S Degree, Translation from Université De Montréal.
What skills is Alexandra Félix, Cmp (Prosci) known for?
Alexandra Félix, Cmp (Prosci) is listed with skills including Marketing, Leadership, Strategy, Management, Leadership Development, Advertising, Marketing Strategy, and Coaching.
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