Product Designer
Current- Responsible for designing from the ground up a new best-in-class customer journey orchestration software for marketers to automate how they engage with their customers. I was involved in research, requirement.
- Sought and found opportunities to integrate AI models into the Customer Data Platform Interface to create more accurate customer segments and product recommendations.
- Proposed improvements to data visualization components, including adding a table toggle for all charts following an accessibility investigation, and a new Sunburst Chart component to improve data visualization across.