Alexandra Grochowski Email & Phone Number

• Responsible for designing from the ground up a new best-in-class customer journey orchestration software for marketers to automate how they engage with their customers. I was involved in research, requirement.
• Sought and found opportunities to integrate AI models into the Customer Data Platform Interface to create more accurate customer segments and product recommendations.
• Proposed improvements to data visualization components, including adding a table toggle for all charts following an accessibility investigation, and a new Sunburst Chart component to improve data visualization across.

Chicago, Illinois, United States

• Reimagined the bread and butter loan origination experience to be a best in class, mobile-first starting experience for all bank partners
• Presented go-forward design solutions to product, design, development, and business stakeholders

Chicago, Illinois, United States

• Sole designer on the account management cross-functional agile squad, responsible for conducting design review on the code to ensure the final product is as design intended.
• Attended all scrum ceremonies, provided necessary designs and fielded all design-related questions
• Redesigned our Partner Service Helpdesk, which involved conducting internal and external user interviews, identifying pain points, and solving for all user needs with a cohesive final desktop design.

Chicago, Illinois, United States

We’re a design studio that specializes in UX/UI design & software development for startups.

Chicago, Illinois, United States

• Created branding guidelines through moodboards, style tiles, name and logo concepts, marketing sites, and style guides
• Translated branding into high fidelity mockups for web, tablet, and mobile products
• Evaluated wireframes and modified UX patterns to align with user needs
• Collaborated with other UX/UI designers, creative directors, clients, and web developers.
• Lead stakeholder presentations

Chicago

• Conducted industry and financial statement analysis
• Synthesized complex findings to recommend million dollar decisions
• Juggled multiple deadlines to timely track risk changes of 20 companies

Greater Seattle Area

• Managed supply on a cross-disciplinary product development team
• Spearheaded a part tracking initiative & presented results to leadership
• Utilized open order tracking tools to ensure timely delivery of 100+ parts

Broadview, IL

• Designed UX competitive analysis tool to rank Bosch’s site experience
• Optimized SEO for autostore client using google Adwords analytics
• Managed social media, creative assets, and copywrite for site

201 N Goodwin Ave, Urbana, IL 61801

• Compiled weekly feedback of class assignments to assist the professor in analyzing data to measure efficiency
• Guided weekly lab sections of 30 students through class exercises, developing students’ skills in Java and excel
• Actively refined course plans to target areas of difficulty for students to create a clear understanding of the course materials

5650 W. Touhy Avenue Niles, IL 60714

• Coordinated 10 servers to ensure no overlap in duties to provide timely and quality customer service
• Ensured customer satisfaction by handling orders, seating guests and addressing customer complaints
• Mediated conflicts among servers and developed resolutions to irregular issues that would occur

Ux/Ui Design

Designation is a six-month immersive digital design program where designers learn the full stack of design skills—UX, IxD, and UI.

Bachelor’S Degree, Supply Chain Management And Finance, 3.73

Activities and Societies: Delta Sigma Pi, Alpha Phi Omega, Zagloba Polish Club, Legacy Business Organization. Deans List granted for.

Business

Study Abroad Exchange through University of Illinois in Spring semester of 2017