Alexandra Grochowski Email & Phone Number

• Responsible for designing from the ground up a new best-in-class customer journey orchestration software for marketers to automate how they engage with their customers. I was involved in research, requirement discovery, wireframes, interaction design, and investigating vast technical limitations.• Sought and found opportunities to integrate AI models into the Customer Data Platform Interface to create more accurate customer segments and product recommendations.• Proposed improvements to data visualization components, including adding a table toggle for all charts following an accessibility investigation, and a new Sunburst Chart component to improve data visualization across products.

Chicago, Illinois, United States

• Reimagined the bread and butter loan origination experience to be a best in class, mobile-first starting experience for all bank partners• Presented go-forward design solutions to product, design, development, and business stakeholders

Chicago, Illinois, United States

• Sole designer on the account management cross-functional agile squad, responsible for conducting design review on the code to ensure the final product is as design intended.• Attended all scrum ceremonies, provided necessary designs and fielded all design-related questions• Redesigned our Partner Service Helpdesk, which involved conducting internal and external user interviews, identifying pain points, and solving for all user needs with a cohesive final desktop design.

Chicago, Illinois, United States

We’re a design studio that specializes in UX/UI design & software development for startups.

Chicago, Illinois, United States

• Created branding guidelines through moodboards, style tiles, name and logo concepts, marketing sites, and style guides• Translated branding into high fidelity mockups for web, tablet, and mobile products• Evaluated wireframes and modified UX patterns to align with user needs• Collaborated with other UX/UI designers, creative directors, clients, and web developers.• Lead stakeholder presentations

Chicago

•Conducted industry and financial statement analysis•Synthesized complex findings to recommend million dollar decisions•Juggled multiple deadlines to timely track risk changes of 20 companies

Greater Seattle Area

•Managed supply on a cross-disciplinary product development team•Spearheaded a part tracking initiative & presented results to leadership•Utilized open order tracking tools to ensure timely delivery of 100+ parts

Broadview, Il

•Designed UX competitive analysis tool to rank Bosch’s site experience•Optimized SEO for autostore client using google Adwords analytics•Managed social media, creative assets, and copywrite for site

201 N Goodwin Ave, Urbana, Il 61801

•Compiled weekly feedback of class assignments to assist the professor in analyzing data to measure efficiency•Guided weekly lab sections of 30 students through class exercises, developing students’ skills in Java and excel•Actively refined course plans to target areas of difficulty for students to create a clear understanding of the course materials

5650 W. Touhy Avenue Niles, Il 60714

• Coordinated 10 servers to ensure no overlap in duties to provide timely and quality customer service • Ensured customer satisfaction by handling orders, seating guests and addressing customer complaints• Mediated conflicts among servers and developed resolutions to irregular issues that would occur

Ux/Ui Design

Designation is a six-month immersive digital design program where designers learn the full stack of design skills—UX, IxD, and UI.

Bachelor’S Degree, Supply Chain Management And Finance, 3.73

Activities and Societies: Delta Sigma Pi, Alpha Phi Omega, Zagloba Polish Club, Legacy Business Organization. Deans List granted.

Business

Study Abroad Exchange through University of Illinois in Spring semester of 2017