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Alexandra Henriques Email & Phone Number
Account Services Specialist
at
Syensqo
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Account Services Specialist
Location
Lisboa, Lisbon, Portugal
Company size
Who is Alexandra Henriques? Overview
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Quick answer
Alexandra Henriques is listed as Account Services Specialist at Syensqo, a with 5370 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for Alexandra Henriques.
Alexandra Henriques previously worked as Customer Service Representative | Direct and Distributors Accounts | Sales Support | EMEA Region at Syensqo and Customer Service Representative | Direct & Distributors Accounts | Sales Support | EMEA Region at Syensqo. Alexandra Henriques holds Comunicação Social E Educação Multimédia, Comunicação E Estudos Da Mídia from Instituto Politécnico De Leiria.
Company email context
Email format at Syensqo
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Syensqo
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Profile bio
About Alexandra Henriques
Hello, I´m Alexandra!I consider myself a positive and outgoing person. I love challeging projects and commit myself 100%, certain that by facing challenges I can grow professionally and learn something new everyday. I believe in cooperation and fellowship as the perfect combination in any organization.Customer Management, CRM, Insurance, Processes, Data Entry, Customer Service, Payment management and system payment methods, Order2Invoice process management.
Listed skills include Marketing Digital, Microsoft Office, Marketing, Atendimento Ao Cliente, and 6 others.
Current workplace
Alexandra Henriques's current company
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Syensqo
9 roles
Alexandra Henriques work experience
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Customer Service Representative | Direct And Distributors Accounts | Sales Support | Emea Region
Customer Service Representative | Direct & Distributors Accounts | Sales Support | Emea Region
Current- Manage a dedicated customer portfolio for EMEA Direct & Distributors Accounts Business- Manage effective and accurate order processing from order placement to invoicing and follow-up;- Perform regular Customer Service activities in order to ensure deliveries and invoicing to customer;- Processing complaints, customer specific requirements, customer requests and samples on SFDC/SAP.
Dec 2023 - Present
Customer Service Representative | Emea Ips Market
- Manage a dedicated customer portfolio for EMEA Direct Accounts Business- Manage effective and accurate order processing from order placement to invoicing and follow-up;- Perform regular Customer Service activities in order to ensure deliveries and invoicing to customer;- Processing complaints, customer specific requirements, customer requests and samples on SFDC/SAP.
Sep 2022 - Dec 2023
Account Manager
- Customer management of several business and individual accounts with a value around 1M€ (CRM);- Market research for accounts with specific needs, considering the available offer across several insurance companies;- Handle high volume of inbound correspondence, and produce documentation within demanding SLA response time;- Guarantee and maintain productions goals set for several insurance companies, risk analysis, reporting and documentation to ensure customer needs are met;- Maintain customer information and requirements in all insurance platforms;- Credit collection for all customers in my portfolio;- Creation and improvement of processes in Customer Management
Oct 2015 - Sep 2022
Marketing Assistant Intern
- Support the marketing team in daily administrative task.- Management of establish partnerships.
Jun 2015 - Aug 2015
Assistent Casting Director
Stay - Produtora De Castings
- Models and Casting Producers relationship management;- Models and Customers information reorganization and optimization (new process);- Preparation of sales reports, billing maps and budgets.
Apr 2013 - Apr 2015
Customer Service & Purchasing Assistant
Grandupla Fáb. Plásticos Sa
- Order2Invoice process management, with a clarified process for both internal and customers use;- Collaborated with other teams to process the order and to define and implement corrective actions;- Claim managment with diferent departments;- Monitor stock levels and identify purchasing needs;- Vendor transportation management (customer deliveries).- Evaluate offers from vendors and price negotiation;- Organize and participate in plastic packaging fairs: April 2010, Barcelona and November 2010 Paris.
Apr 2009 - Mar 2013
Restaurant Manager Assistant & Public Relations
Restaurante Gastronómico Tavares
- Preparing and presenting sales reports; keeping statistical and financial records; Costs Control;- Planning and monitoring of events for small and large groups of Clients;- Partnership Management with Travel Agencies and Hotels;- Handling customer enquiries and complaints.
Dec 2006 - Apr 2008
2 education records
Alexandra Henriques education
Comunicação Social E Educação Multimédia, Comunicação E Estudos Da Mídia
Licenciatura Em Gestão
FAQ
Frequently asked questions about Alexandra Henriques
Quick answers generated from the profile data available on this page.
What company does Alexandra Henriques work for?
Alexandra Henriques works for Syensqo.
What is Alexandra Henriques's role at Syensqo?
Alexandra Henriques is listed as Account Services Specialist at Syensqo.
Where is Alexandra Henriques based?
Alexandra Henriques is based in Lisboa, Lisbon, Portugal while working with Syensqo.
What companies has Alexandra Henriques worked for?
Alexandra Henriques has worked for Syensqo, Solvay, Fernando Horta E Costa - Mediação De Seguros, Musica No Coracao, and Stay - Produtora De Castings.
How can I contact Alexandra Henriques?
You can use AeroLeads to view verified contact signals for Alexandra Henriques at Syensqo, including work email, phone, and LinkedIn data when available.
What schools did Alexandra Henriques attend?
Alexandra Henriques holds Comunicação Social E Educação Multimédia, Comunicação E Estudos Da Mídia from Instituto Politécnico De Leiria.
What skills is Alexandra Henriques known for?
Alexandra Henriques is listed with skills including Marketing Digital, Microsoft Office, Marketing, Atendimento Ao Cliente, Publicidade Online, Management, Marketing Strategy, and Event Management.
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