Alexandra Krive, Pmp Email & Phone Number

Greater Chicago Area

Manage ongoing enhancements and new feature development for the VitalLaw legal research platform from problem discovery to delivery•Collaborate with cross-functional team consisting of product manager, editorial, UX design, solution architect, QA, and developers to deliver the global vision•Gather business requirements and create user stories, develop and maintain a backlog of user stories and prioritize work for development team•Manage Product Backlog is constantly prioritized to secure delivery of maximum business value•Ensure the Agile Teams always have an adequate amount of prepared user stories and tasks to work on•Engage with customers to gather feedback and identify enhancement opportunities •Engage internal stakeholders including sales, marketing, implementation, training and support teams to gather customer insights and needs•Collect and analyze usage analytics to inform strategic decisions and prioritization of work•Bring the voice of customers and internal stakeholders to UX and development teams to get solutions developed and delivered to market•Work with the team to improve the overall product development process as opportunities are identified•Plan and prioritize product feature backlog and development for the product

Northbrook, Illinois

Manage and lead a variety of agile and waterfall projects throughout a geographically disbursed Operations team. Cybersecurity Project Manager• Manage and lead complex cybersecurity initiatives within Encompass Operations.• Develop, communicate and implement project schedules, project issue and risk management plans and strategies• Track project metrics and provide reporting for project stakeholders.• Work on complex cybersecurity projects where deadlines and scope shift frequently• Execute complex agent-facing cybersecurity changes while properly identifying and minimizing agency impact.• Identify and benefit from enterprise initiative synergies while considering uniqueness of the independent agency channel.Comparative Rater Business Product Owner• Championed agile approach into a previously waterfall-driven team working with the team to transition from static requirements documents and lengthy change request processes to consistent business involvement and swiftly changing priorities based on analytics.• Worked closely with business stakeholders to identify business priorities and comparative rater opportunity areas while communicating business needs and driving priorities within the development team.• Assessed value, developed cases, and prioritized stories and epics to ensure work focuses on those with maximum value that are aligned with product strategy• Managed product and Sprint backlog within Jira Agile dashboard.• Ensured that the team always adequate tasks for continuous work distribution• Lead the creation of product release plans and set expectation for delivery of new functionalities.• Provided an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.• Partnered with technology product owner and worked within an agile team environment on XML conversion project.• Implemented various discount optimization projects to improve the competitive positioning of Encompass in relation to competitors.

Plan, Structure, and Operate e-commerce business on Amazon and Ebay platforms. • Responsible for managing Amazon and eBay account/sales, listing content, order processing, and other tasks on multiple marketplaces.• Develop and maintain product descriptions and keyword research for optimal performance in multiple marketplaces.• Analyze business performance and growth opportunities on a consistent basis.• Continue to grow and develop business from initiation to over $700K in annual sales.• Deliver excellent customer service for marketplaces resulting in 98% feedback rating.• Analyze sales performance of listings and find ways to develop and advance them.

Greater Chicago Area

Originated, Founded, and Managed Program Management Office within a Law and Business organization of an industry giant publisher of legal information responsible for providing professional software solutions along with research tools within the legal, business, and securities fields.• Identified and aligned crucial projects with the organization’s overall strategy and specific strategic initiatives.• Established effective Program Management Office (PMO) governance processes and tools to support organizational strategic planning processes by partnering with Business leaders and Executives to create detailed business cases, analyze risks, and prioritize efforts based on organizational constraints.• Managed organizational project portfolio to ensure PMO project managers bring the most value to a very complex organization with rapidly changing priorities.• Managed and mentored six Project Managers within the PMO and oversaw the successful management of upwards of 30 projects at a given time.• Identified and engaged internal resources and collaborated with Business Leaders to set realistic and attainable completion dates.

Greater Chicago Area

Managed projects within a complex multi-year program replacing multiple proprietary order management, billing, invoicing, CRM, and various other systems with SAP. • Managed a wide variety of projects and programs (i.e. new product/software development, business process improvements, , and various enterprise-wide projects.• Created and managed WBS and project plans from inception to delivery, including risk and mitigation plan management.Managed project dependencies within current and with inter-related projects.• Managed ongoing critical path and project plan maintenance and status of Project activities, including issues and actions.• Facilitated a vast variety of work through multiple highly-complex teams as Project Manager on an intricate large-scale SAP implementation. • Managed stakeholder communication & reporting including status on project scope, costs, schedule, risks, and issues.• Developed and Implemented a multifaceted set of reporting tools using Sharepoint for a very large scale SAP implementation program, which resulted in a transparent reporting system used by all program teams and Executive Committees.• Lead standardization of project management processes, tools, and communication efforts throughout the organization that ultimately led to the creation of the organization’s PMO.

Greater Chicago Area

Worked on the content generation side of an electronic publishing system which provides full-text research and information retrieval capabilities and is built on a 3rd party FAST search engine as a member of the team developing configuration and workflow files controlling the extraction, assembly, and import of the content into the system as well as editorial tools.• Performed various proprietary tasks leading to updating and developing electronic product data.• Coordinated efforts with in-house development team and offshore vendor.Provided electronic product support to numerous teams throughout the organization.

Mism / Pm, Information Systems Management W/ Concentration And Graduate Certificate In Project Management

Bachelor Of Science In Finance, Management, Certificate In Entrepreneurial Studies