Alexandra Kuo Email & Phone Number

Surrey, British Columbia, Canada

Safeway Pharmacy #4914

Surrey, British Columbia, Canada

- Prepared, dispensed, and verified accurate unit dose distribution system medications.- Prepared and compounded patient specific mixtures including non-sterile topical preparations such as creams, ointments, and oral suspensions. - Processed medication orders and refills in MediTech, the hospital software system.- Charted and topped up wardstock inventory regularly by delivering to various wards.- Dispensed and documented narcotic medications according to proper NAPRA regulations.- Prepared intravenous orders, delivered and topped up intravenous medications to wards.- Processed and received ordered inventory from vendors; submitted shortlisted stock.- Performed and followed proper and safe hygiene and PPE during covid-19.

Surrey, British Columbia, Canada

- Received and processed orders from Safeway Central Fill location into Kroll software at the main community Pharmacy. - Entered prescription orders, dispensed medication, completed till transactions.- Assisted customers with order pick-up, refills, general inquiries via phone and in-person. - Filled blister packs, compounded orders not commercially made such as creams/ointments.- Maintained professional patient confidentiality and accurate documentation of records.- Performed and followed proper and safe hygiene and PPE during covid-19.

Langley, British Columbia, Canada

- Learned how to use Radio Frequency Identification (RFID) scanners to check for products in inventory by SKU or by location in the warehouse, register products into inventory, and move products within inventory for various purposes- Quickly became familiar with the system used in the warehouse, Microsoft Dynamics AX (Rhizome); used this system to process and register Purchase Orders (PO’s) from vendors, Transfer Orders (TO’s) from retail stores, other co-manufacturer warehouses, and move inventory within the warehouse- Worked with the Manager and Team Lead to create and formalize SOP’s for processes in the warehouse, including PO’s, TO’s, Product Put-Away, and Inbound Co-mans Physical Counts - Trained new team members on SOP's and proper procedures within the warehouse- Accurately registered and processed inbound or outbound products and products within inventory; accurately checked and registered arrived product counts from team members- Learned how to maneuver skids of product using pallet jacks and to load/unload containers of product using pallet jacks when product orders came in- Assisted with warehouse organization, labelling pallets, shelves, boxes, consolidating products to increase inventory space

University Of Toronto

- Effectively allocated time for designing the journal cover and formatting the articles- Proofread the submitted articles to ensure editing was complete; any edits missed were corrected and the Editor-in-Chief was informed regarding finalizations- Created various samples of potential designs for the journal and upon selection, used Google Slides and Word to revise and finalize the 2020 journal cover and format the selected articles- Put together the final September 2020 volume IX which was published in electronic format for the University of Toronto

University Of Toronto

The Undergraduate Journal of Psychology for the University of Torontosee here for my cover designs: https://alexxkuo.github.iosee here for inkblot website: https://inkblotuoft.wordpress.com- Designed and formatted the layout of the entire journal issue, volume VIII, to present a clean and artistic look to grab readers' attention- Collaborated and gave suggestions for the pamphlet design to advertise and give an overview of the journal and sample articles to be featured to encourage student article submissions- Proofread and edited 20 paper submissions by undergraduate students - Suggested comments for revision of papers, communicated back and forth with fellow editors and authors to accept and/or modify comments using Microsoft Word and Excel; this improved overall legibility and structure of papers- Met and collaborated with fellow editors and authors through several rounds of editing and to select papers for publishing to present the most polished articles and effectively managed priorities to ensure a timely editing process- Using PowerPoint and Google Slides, designed journal covers and marketing designs of flyers which increased audience engagement- Advertised the journal by handing out the flyers I designed to engage student submissions and promote the blog launch for the journal

Toronto, Canada Area

- Answering phones, returning voicemail messages, and responding to emails - Greeting patients, checking them in and out, charging and processing payments - Directing patients within the clinic, having patients fill out appropriate paperwork - Scanning and uploading documents, filing patient records, and sending faxes- Booking and modifying patient appointments, sending appointment reminders via email- Submitting claims with private insurance companies, auto insurance companies, and the Workplace Safety and Insurance Board - Managing direct deposit payments from insurance companies- Preparing treatment rooms for patients by cleaning and organizing the area and equipment- Organizing cabinets, making sure towels are available, and replenishing items as needed- End of the day clean up and weekly tidying duties

Langley, British Columbia

- Prepping and packaging products and kits for stores - Assisting new seasonal members, teaching them the basics and routines- Checking the quality of products, helping with packaging online orders - Picking, staging, and packing orders for delivery (e-commerce)- Receiving stock and properly stocking aisles for e-commerce

British Columbia, Canada

- Picking, staging, and packing orders for delivery (e-commerce)- Receiving stock and properly stocking aisles for e-commerce- Organizing and setting up e-commerce aisles in accordance with Canadian & U.S. stores- Recognizing and understanding a product order, expanding knowledge of products- Understanding basic inventory, warehouse, and stocking procedures - Assisted in merchandise prep for Canada-wide stores, and organizing supplies for Saje events- Prepping and packaging products and kits for stores, checking the quality of products- Adapted to the situations, filling other roles (assisting in merchandise, helping pick for main stores, stocking product shelves for main stores, re-organizing aisles etc. when necessary)

British Columbia, Canada

- Prepping and packaging products and kits for stores - Checking the quality of products, helping with packaging online orders - Counting for inventory, understanding basic inventory, warehouse, and stocking procedures

British Columbia, Canada

- Prepping confidential files to be scanned and digitized for preservation for Coast Capital Savings- Processing a total 13-million pages of confidential financial documents to be imaged with fellow document prep associates - Organized the prepped files and sorted for later storage to be scanned into the digitization system

Honours Bachelor Of Science, Cognitive Science

Certificate, Pharmacy Technician/Assistant

Bachelor Of Applied Science - Basc (Honours), Double Major In Cognitive Science And Psychology & Minor In Environment And Behaviour

Activities and Societies: Intramurals Ultimate Frisbee, Inkblot - Undergraduate Journal of Psychology