Alexandra Sutton Email & Phone Number

Oakville, Ontario, Ca

Oakville, Ontario, Ca

Provides support in delivering an extraordinary employee experience across the board. The first point of contact for all things relating to People Ops, including but not limited to employee relations issues; questions and follow-up administration for people programs and systems; building and maintaining strong meaningful relationships with teams; and ensuring a positive employee experience across relevant business units.

Toronto, Ontario, Ca

- HRIS management and admin (BambooHR)- Improving efficiency through management of administration and coordination of operational tasks and projects- Supporting the Talent team by building exceptional employee experience through communications- Overseeing administration of benefits and payroll- Supporting employees with employee relations conversations (i.e. parental leave, wellness issues, benefits, etc.)- Reviewing data related to benefits, wellness, leave time, and attrition to provide recommendations to the organization on how to better support employees- Overseeing internal employee communications via blogs, newsletters, and announcements- Coordination of socials and cultural engagements for the office

Toronto, Ontario, Ca

- HRIS management and admin (BambooHR)- Liaise with external contractors and vendors to ensure the smooth operations of the office- Facilitate onboarding experience for new employees- Provincial health and safety compliance - Data integrity- Administration and file management for HR related documentation, employee benefits, payroll, etc. - Coordination of weekly food and beverage deliveries, as well as other office supplies and subscription services - Assistance with organization of onsite events and employee socials

Miami, Florida, Us

- Implementation of HRIS (BambooHR) and follow-up management and admin of HRIS- Creating and implementing internal policies and processes in accordance with the local law in multiple regions- Payroll management for three corporate entities - General accounting procedures for three corporate entities - Led the implementation and change management of company-wide HRIS- Coordinating employee onboarding and offboarding - Optimizing existing policies, processes, and tools- Managing expense reports for the CEO and management team- Managing communications, scheduling, and prescreening for recruitment- Assisting the CEO and management team with ad hoc administrative/operational tasks as needed- Working closely with People & Culture Manager to build and foster company culture - Calendar planning and coordinating - i.e. scheduling performance reviews, office birthday celebrations, team building events, etc.- Updating and managing the company workspace inventory list

Toronto, Ontario, Ca

- Bi-weekly payroll management - Inventory management including biweekly inventory counts and monthly ordering- Developing and enforcing any required new Waxbar-wide policies and procedures- Creating the Guest Services and Waxologist schedules - Administering, controlling, and monitoring Waxbar floats and monies as well as overseeing and recording all bank deposits - All hiring processes from the initial interview to orientation- Overseeing the daily appointment schedule to ensure maximum optimization of time is being used - Hitting weekly and monthly goals and targets set by myself and the Owner- Merchandising all products in the Waxbar- Providing customers with superior customer service and handling any escalated client issues

Philadelphia, Pa, Us

- Overseeing the home department and analyzing sales reports- Facilitating an energized pace and positive service environment- Executing stock-to-sales processes and presentation standards- Appointed beauty department "expert"- Executing and leading markdown, transfer, and restock procedures - Ensuring development, coaching, and counseling are taking place at the associate level- Supporting the management team in recruiting, hiring, and retaining top talent- Cultivating an environment of genuine customer connection- Leading and executing opening and closing procedures

Philadelphia, Pa, Us

Roles & Responsibilities - Facilitating an energized pace and positive service environment- Executing stock-to-sales processes and presentation standards- Appointed home fragrance department “expert”- Executing and leading markdown, transfer, and restock procedures - Ensuring development, coaching, and counseling are taking place at the associate level- Supporting the management team in recruiting, hiring, and retaining top talent- Cultivating an environment of genuine customer connection- Leading and executing opening and closing procedures

Philadelphia, Pa, Us

Ca

- Accounts payable and receivable- Train new Guest Services Representatives- Ensure all operations are running smoothly and efficiently in the Guest Services Department - Contact potential corporate clients to bring in new business- Address escalated customer issues to diffuse the situation and prevent further escalation - Write and give performance reviews - Interview and hire potential employee candidates - Organize all corporate client and partner files- Track and manage all expenses of the Guest Services Department

Ca

Second Language Teaching

Culinary Arts