• Identify and bridge communication gaps• Reinforce company culture and values• Plan and execute corporate events geared towards improving employee engagement• Employee advocate, culture leader, event planner, payroll admin, benefits liaison, recruiting coordinator, office manager, general go-to :)

• Main point of contact for clients and vendors • Assisted in interviewing, on-boarding, and off-boarding employees• Created training manuals for new employees and managed the training process• Lead administrator of G-Suite, Asana, Jira, and Microsoft Office programs• Regularly generated and administered company-wide surveys to gauge and boost morale• Implemented new online platforms to further streamline our sales performance• Oversaw culinary, beverage, and entertainment management during live events• Worked closely with building management on security details for high-profile guests

• Planned large-scale corporate events for high-profile corporate clients, DMC's, and planners with guest counts ranging from 50-1,200 pax• Designed, staffed, and executed private events, holiday parties, product launches, and multi-day tech conferences while consistently staying within or under budget• Cultivated an intimate knowledge of Bay Area venues, vendors and planners• Worked alongside the Director of Catering to assist in menu creation and R&D• Wrote creative, original, and themed event proposals based on individual client needs• Sales included catering menus, beverage packages, furniture, decor, and entertainment

• Managed a team of 10 rotating volunteers and organized 25+ corporate events annually• Planned in-house, cross-functional events geared towards building teamwork• Coordinated and managed off-site hiring events and job fairs• Produced, distributed, and presented company memos and updates• Allocated funds in excess of $85k towards employee engagement• Administered regular surveys to gauge all levels of company morale• Analyzed survey results to discover opportunities for improvement• Increased overall company confidence and employee satisfaction by 120%

• On-board and off-board employees• Create, manage, and maintain employee files• Ensure company compliance with all state and federal laws • Administer payroll and benefits to 75+ employees• Helped Movoto reach their lowest turnover rate since being acquired in 2013• Assist in scheduling and coordinating interviews as neededOffice Manager – • Ensure that the office is stocked, organized, and presentable• Main point of contact for all vendors, contractors, and building staff• Received Spotlight Award in 2015 and 2016 for improving Movoto's work environment• Recordings for video voice-overs, online tutorials, and company voicemails

While attending Chico State University, I worked remotely for Movoto & assisted in a number of projects across various departments.Responsibilities include:• Receiving & placing warm calls to clients (both current & potential) as well as our partner agents• Connecting clients with our partner agents via phone, email, & text message• Developing, maintaining, & building relationships between client & agent• Attended to the company voicemail by checking messages & returning calls• Single handedly manned the CustomerCare inbox for the entire company by sorting, receiving, & responding to up to 1000 emails/day[Customer Care Team]• Cold calling & scheduling website users to come in for UX/UI testing• Receiving & effectively communicating feedback about the website, our processes, our interactions, & the company as a whole• Sending out compensation for testers & participants[Product Team]• Contacting brokers, partner agents, & legal professionals via phone & email regarding long overdue payments owed to Movoto• Updating & maintaining confidential financial documents for Movoto• Assisted in settlements & claims as needed[Finance Team]• Recordings for video voice-overs, online tutorials, & company voicemails

Responsibilities include:• Navigating clients & agents through proper use of our website while addressing any questions or concerns• Warm-calling potential clients while simultaneously receiving calls from current clients & agents (~150 calls/day)• Creating, updating, & maintaining client accounts• Updating partner agent accounts• Developing & maintaining the ever-changing relationships between our clients & partner agents• Connecting home buyers & sellers with Movoto partner agents• Testing experimental projects & providing feedback to help develop more effective procedures• Website testing & improvements• Receiving & communicating feedback from clients & agents in a constructive manner in order to improve both UX & UI• Assisted in hosting team building events

Responsibilities include:• Set-up and arranged marketing displays throughout the center• Assisted marketing team in distributing material and hosting events• Managed promotional booths throughout the shopping center• Handled cash and credit card transactions in excess of $1k• Point of contact regarding any complaints towards the shopping center• Assisted in scheduling and training employees as needed• Certified as a California Welcome Center associate• Certified annually in Erlich Transcultural Workplace training