Accountable for workflow and case intake activities across the Life Event Services Medical Accommodations team, as well as being responsible for delivering high level support regarding the Banks Leave/Benefit plans and policies to employees and managers. Provide consultation on general policy questions, drive resolution for less complex client needs, and probe further towards identifying when a situation needs to be escalated to a higher level SME. This may be accomplished via high level case management, and being accountable to clients. Strong documentation skills, communication skills, strong organizational skills, and providing excellent customer service to clients.

Accountable for workflow and case intake activities across the Life Event Services Medical Accommodations team, as well as being responsible for delivering high level support regarding the Banks Leave/Benefit plans and policies to employees and managers. Provide consultation on general policy questions, drive resolution for less complex client needs, and probe further towards identifying when a situation needs to be escalated to a higher level SME. This may be accomplished via high level case management, and being accountable to clients. Strong documentation skills, communication skills, strong organizational skills, and providing excellent customer service to clients.

Independently facilitates the recruiting process providing technical and logistical support to a team of recruiters across multiple lines of business. Prepares candidate information packages, schedules interviews and coordinates logistical requirements. Coordinates pay operations changes for successful candidates. Responsible for assisting recruiter with compliance processes. In addition serves as a subject matter expert in Compliance, Payroll, and the Core Staffing Process. Assist with prescreen and conduct research/sourcing candidates under general direction from Recruiter. Responsible for hiring manager, HR, and LD relationship management and/or facilitate the On boarding process. Takes the lead on projects for the team or represents the Recruiting Coordinator team as core project member on Staffing initiatives. The primary focus of our team is to facilitate the recruiting process, providing technical and logistical support to a team of recruiters whom partner with various lines of businesses.Manage relationships with hiring managers, and additional partners as required to facilitate the on-boarding process using various forms of communication (i.e. telephone, e-mail)Manage the end-to-end hiring process and must proactively anticipate and identify concerns/issues as part of daily responsibilities.Support New hire documentation requirements, prepare candidate information packages.Utilize the Talent Acquisition applicant tracking system to document, requisitions, candidate status, offers, accepts etc. per bank standards.Own tracking and documentation of risk related Talent Acquisition requirements such as I9, background checks, on-boarding etc.Responsible for overseeing compliance processes and adhering to applicable Bank of America HR policies and procedures, as well as applicable local, state, and federal laws and guidelines.Pre-screen applicants under general direction from recruiters via telephone.Schedule Interviews and coordinates logistics.

• Proficient in navigation of Flagscape, as well as Concur, Ariba, MyTechnology, MyFacilities, SharePoint, Salesforce, and Workday.• Access Control Representative (“ACR”).• Access Request Management (“ARM”) system representative.• Assist in updating and maintaining confidential documents.• Assist in fostering collaboration and trust among team members and business partners.• Knowledgeable with most recent and constantly changing technology .• Manage daily activities, and juggle multiple demands efficiently and productively.• Resourceful - effectively leverage resources available across the business.• Daily use of Microsoft Office (PowerPoint, Word, Excel, Outlook), and pro-active when other systems are needed / implemented.• Management of multiple calendars, expense reporting, and phone calls.• Exceptional communication skills (i.e. telephone, telepresence meetings, e-mail, presentations, etc.)

• Proficient in navigation of Flagscape, as well as Concur, Ariba, MyTechnology, MyFacilities, Symmetry, and Workday.• Access Control Representative (“ACR”).• Experience with Access Request Management (“ARM”) system.• Assist in updating and maintaining confidential documents.• Assist in fostering collaboration and trust among team members and business partners.• Knowledgeable with most recent and constantly changing technology .• Manage daily activities, and juggle multiple demands efficiently and productively.• Resourceful - effectively leverage resources available across the business.• Daily use of Microsoft Office (PowerPoint, Word, Excel, Outlook), and pro-active when other systems are needed / implemented.• Management of multiple calendars, expense reporting, and phone calls.• Exceptional communication skills (i.e. telephone, telepresence meetings, e-mail, presentations, etc.)

· Responsible for providing secretarial, clerical and administrative support as needed for 141 attorneys and their staff.· Ensure that client services are provided in an effective and efficient manner.· Handle 100+ inbound calls daily.· Manage daily work orders and maintenance requests – act as a liaison between Building Management and Robinson Bradshaw.· Plan, coordinate, and assist with multiple firm and attorney events and programs ranging from Interlaw Conference, Firm Dinners to smaller event requests like Continuing Education programs and Mecklenburg Real Property Council meetings.· Manage the scheduling of 20 conference rooms and respective hospitality and tech needs.· Managed contacts and scheduling for a prominent leader in Nonprofit Organizations and Foundation Practices from 01/2017 until her departure in 06/2018.· Provide excellent customer service for all clients and attorneys, which requires always anticipating their needs.· Responsible for coordinating the training and schedules of "back-up" support.· Responsible for communicating Hospitality and Helpdesk needs for day to day conference rooms via calendars and ticketing system.· Consistently show up with a great attitude and a smile to take on the day.

· Oversee day of logistics and event coordination for events ranging from 15 people to 350 people. · Manage Front of House staff in the execution of a successful event. · Point of contact for catering needs and troubleshoot as needed on the day of the event.Event Leads are a fundamental component to any full service event to execute and enhance the event from start to finish with stellar service. Event Leads are tasked with leading our servers and bartenders, ensuring exemplary service, and attention to detail from all team members on site.

Greene Resources is an employment solutions company headquartered in Raleigh, North Carolina. We are dedicated to improving your productivity and profitability by helping recruit, on-board, and develop talented employees. Our services deliver results that reflect a deep understanding of your goals, your skill requirements, and your culture.

Manage reservation inquiries for Clients and Conference attendees via phone, email, and fax. Create Business and Analytical reports in Microsoft Excel such as Pace reports, Concessions reports, Comparison reports, and Final reports. Perform audits with Hotels to gather information to place in Final Reports. Utilize office tools in the completion of assigned tasks. (Microsoft Office tools, Passkey, BaseCamp, Email Contact Center Pro, In Contact.)

· Planned and executed sales-building activities, which increased customer count, check average and outside sales.· Planned and executed in-restaurant and in-community events, which included leveraging the Cow Mascot.· Provided media briefings when necessary. · Coordinated On-site support by scheduling staff members needed for events.· Worked with the owner/operator to conduct post-event wrap-ups to ensure the event was successful.· Created and negotiated contracts for in-restaurant and community fundraisers. · Executed Point of Sale (POS) effectively and efficiently by placing marketing material strategically throughout the store and surrounding property.· Executed Marketing plans with Owner/Operator. · Oversaw catering/outside sales, and assist in flawless and punctual delivery. · Responsible for decisions regarding donation requests and coupon distribution. · Negotiated rates for advertisements and direct mailings. · Created direct mail artwork using Microsoft Publisher and various online tools.· Responsible for daily upkeep of all active social media, including Facebook, SMS Text Messaging, Four Square, GMAIL, and Operator Website. · In 2012, with the help of a great team, Chick-fil-A of Cobb Corners made 3.7 Million, with an 11% increase in sales, and a 12% increase in net profit.

Ensure safety of all members. Manage lifeguards and ensure members remain satisfied. Order supplies as needed. Also, keep a detailed records of chemical data and monetary intake.

· Created happiness for all guests. · Executed exceptional guest services. · Juggled multiple tasks as a vendor, stocker, and trainer for Outdoor Food and Beverage Service in the Magic Kingdom.· As a trainer, I provided welcome tours of Magic Kingdom and developed orientation and training schedules for my assigned students.

· Greeted all students and faculty that enter the office. · Answered all in-bound calls and made out-bound calls as necessary. · Filed and sent faxes for the director and staff. · Maintained appointments and schedules for 10-12 Center for Student Involvement and Leadership staff. · Assisted staff in executing Center for Student Involvement and Leadership Events.· Assisted in maintaining Student Development Records. · Assisted students in finding the right fit for their needs when seeking diverse opportunities on campus.· Completed projects using Microsoft Excel, Word, Publisher, PowerPoint and Outlook

Assist in planning of winter events including Third Rail Jam, New Years Celebration, and Winterfest Weekend. Assisted with informing the public about the winter events through social media as well as contacting local businesses to solicit their products for the events’ prizes.

Marketing, Advertising, and Public Relations intern. Support the Owner/ Director with mass research for multiple internal and external projects. Researched and found 100+ names of those who lived/originated from Nash and Edgecombe counties who served in the armed forces for our country from past wars for the Veteran’s Memorial at Jack Laughery Park in Rocky Mount, NC.