Alexandra N. Email & Phone Number

Burnaby, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, Canada Area

[ iizzum. a creative tech company with a bit of legal flavour ]< software asset management & licensing compliance >Full Software License Lifecycle ManagementSoftware Asset Management Assessment and Process DevelopmentIT Vendor ManagementLicensing ComplianceGovernance and Policy DevelopmentRisk Management and Response PlanningExternal Audit preparationEnd-User License Agreements, Terms of Use, Privacy Policy, etc. reviewHuman Resources and hiring for roles in Software Licensing &m Software Asset ManagementProfessional Development and Team Building.< information technology consulting >Microsoft Services (Sharepoint, Office 365, Azure)Full Stack Web DevelopmentEnterprise and Systems ArchitectureBusiness Analysis, Business Case DevelopmentProject ManagementProcess Analysis and Process DevelopmentTech Legal Agreements: End User License Agreements, Terms of Use, Privacy Policy, etc..< tech startups & entrepreneurship >Business PlansProof of ConceptFinancial ProjectionsLegal: End User License Agreements, Terms of Use, Privacy Policy, etc. reviewFundraisingInvestor Pitch Preparation, Public SpeakingRisk Assessment and Risk Planning at early stagesBusiness Operations and Process Development.< websites & SMM >Web development: WordPressSEOSocial Media ManagementContent Marketing.< professional development and training >// for adults:Tech Job market in North AmericaIT Consultants: how to become oneDigital Nomads: how to become one// for kids:kids learn to codeentrepreneurship for kidsfinancial and legal literacy for kids.< investing in technology startups worldwide. startups with a cause >female-founded and women-led technology startupswhere women and youth are primary beneficiaries of the productswomen and youth empowerment, developmentwomen and youth support systems, childcare and equal opportunitywomen and kids in STEAMenvironment and sustainability, cleantechhealthcareeducation

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Vancouver, British Columbia, Canada

- Led Software Asset Management (SAM) for 3 of 7 BC Health Authorities, optimizing Software Licensing compliance & IT Procurement for 48,000+ devices and 260,000+ users across VCH, PHC & PHSA.- Identified and corrected a $1.1m+ over-licensing issue with Adobe software, implementing process changes that prevented future double-licensing.- Achieved $500k+ annual savings on Microsoft products through optimizing usage.- Acted as an SME during Microsoft MSA 5-year renewal negotiations for HealthBC representing 3 out of 7 HAs.- Collaborated with Microsoft stakeholders and procurement teams to ensure alignment with Enterprise Agreement frameworks, enabling efficient co-selling and optimizing cost-efficiency across software solutions. Specifically: contributed to the IAM initiative by mapping M365 licensing requirements to user personas and ensuring role-based access and security group configurations supported operational efficiency & compliance.- Subject Matter Expert (SME) in high-stakes negotiations for HealthBC-wide infrastructure software, including 6- to 7-figure contracts, ensuring alignment with strategic goals and value for stakeholders.- Developed a business case and project plan for Proof-Of-Concept project (POC) to select & implement an enterprise-wide SAM tool, improving software compliance and IT Procurement processes across the organization.- Collaborated with IT security and operational teams to establish governance structures for identity access controls, improving compliance and reducing risks associated with unauthorized access to critical software systems.- Facilitated cross-functional business workshops to align stakeholders on SAM processes, IT Procurement and Compliance requirements. Led sessions with Health Authority Leadership to identify process gaps, and strategies for continuous improvement. Conducted workshops to educate on best practices in software licensing compliance, achieving alignment on goals and process improvements.

Burnaby, British Columbia, Canada

- Managed the full software license lifecycle for the DMST, and led a Project to transition a major provincial technology refresh hardware/software upgrade (FWS project) into Operations.- Designed the future state of Software Asset Management (SAM) to prioritize compliance and cost optimization, crafting a scalable team structure with defined expertise requirements.- Successfully secured Executive Leadership’s buy-in and funding for the establishment of an operational software licensing team.- Personally hired and trained a new SAM team, utilizing the robust processes and frameworks I had developed over years of hands-on SAM experience. Implemented performance monitoring metrics and tools.- Oversaw an annual $600k “minor software spend” budget, identifying cost optimization opportunities to maximize budget impact across VPP.- Led cost-saving initiatives by consolidating stand-alone software agreements into Enterprise Master Service Agreements (MSAs) and Volume Purchase Agreements (VPAs), securing better pricing and enhanced vendor support.- Led procurement for 70+ Enterprise, MSA, and VPA, negotiating Software contracts valued at $5k–$500k in annual licensing fees each.- Achieved overall $600k+ in software licensing costs savings through software rationalization, and strategic procurement.- Represented 3 out of 7 Health Authorities during the 8-figure $$ annual value Microsoft MSA renewal for HealthBC, with the focus on desktop-based Microsoft products (M365, O365, MS Visio and MS Project)- Developed internal Software Licensing Compliance Validation workflows during ServiceNow implementation, ensuring confidentiality and appropriate visibility of sensitive licensing and procurement data in a highly regulated environment, preparing VPP for future IT Vendor Audits. - Coordinated with Enterprise Architecture and Application Packaging Teams to assess and ensure compatibility of business and clinical software with M365, Win10/Win11 and semi-annual updates.

Burnaby, British Columbia, Canada

- Led the FWS Software Licensing function, managing the full software license lifecycle for ~1,600 business & clinical applications during major technology upgrade projects at HealthBC affecting 38,000+ devices and 225,000+ users.- Led cost-saving initiatives by consolidating stand-alone software agreements into Enterprise Master Service Agreements (MSAs) and Volume Purchase Agreements (VPAs), securing better pricing & enhanced vendor support.- Achieved $476k+ in cost-of-licenses and 7-figure cost-of-labour savings through delivery process improvement.- Defended 6 software vendor audits, ensuring ZERO liability through meticulous compliance management.- Developed and implemented SAM processes aligned with Healthcare Industry standards, regulatory requirements and privacy & information systems security standards: SaMD, HIPAA, PIPEDA, FOIP, Digital Health Canada, etc.- Represented PHSA, VCH, and PHC on the RFP Selection Panel for an 8-figure annual Software Procurement Partner / Reseller contract (Long View Systems)- As an SME in Software Licensing, contributed to the RFP Selection Process for a Hardware Partner for HealthBC. Supported Hardware vendor transition from IBM to NTT in consulting on established and future needs focused on Software Licensing compliance. - Collaborated with IT security teams to map M365 licensing requirements to user personas and role-based access groups, with the goal of optimizing both compliance and resource allocation, in preparation for the 5-year Microsoft Provincial MSA renewal for HealthBC.- Coordinated with Enterprise Architecture and Application Packaging Teams to assess and ensure compatibility of business and clinical software with M365, including planning and executing semi-annual update roll-outs in a managed environment, mitigating risks to critical healthcare operations.- Organized and facilitated business workshops to ensure cross-departmental understanding of licensing frameworks and compliance measures.

Burnaby, British Columbia, Canada

The Desktop Transformation Program (DTP) supported workspace modernization and Clinical System Transformation readiness across multiple health authorities.- Coordinated software licensing requirements for the DTP project, managing vendor relationships and procurement, resulting in seamless deployment readiness across health authorities.- Partnered with deployment teams to ensure the scheduling and deployment of upgraded workstations, enabling modernization of over 10,000 workstations.- Conducted internal audits on software usage, achieving a 95% reduction in compliance risks through collaborative remediation efforts.- Worked closely with the Financial Lead to negotiate software agreements, optimizing annual technology spend.- Resolved complex licensing issues by collaborating with the Circle Back team and negotiating with vendors, resulting in the timely deployment of workstations and ensuring full compliance with licensing agreements.

Vancouver, Canada Area

HopKidz is B2B2C marketplace Mobile App, which offers real-time search & booking service.- Conceptualized, developed, and led the launch of an on-demand B2B2C childcare web platform, overseeing all aspects from feasibility study and market research to regulatory compliance.- Conducted 500+ discovery sessions with prospective users, gathering requirements and translating them into detailed project documentation, including use cases, flow charts, and data models.- Led selection and negotiation activities for all IT-related requirements essential to application development, from procuring critical software licenses to securing IT resources and services, ensuring cost-effectiveness and alignment with project goals.- Developed organizational charts, flowcharts, and wireframes to establish and scale company operations, guiding team structure and role responsibilities. - Created user personas and journey maps to inform product development, aligning customer insights with product features.- Developed user personas and defined Access Rights (IAM) within the HopKidz mobile application, safeguarding sensitive information about childcare centers, employees, and children by aligning with data security best practices.- Produced SWOT and RACI matrices to support investor presentations and strategic decision-making, ensuring stakeholder clarity on project roles and competitive positioning.- Supervised the Agile development of a fully functional beta platform, managing an outsourced development team.- Deployed performance monitoring tools (Jira, Asana) to oversee project milestones, track software usage and resource allocation, and ensure adherence to development timelines, enhancing overall project efficiency and resource utilization.- Led investor pitch events with audiences of 500+ investors, and successfully executed SEED financing activities.- Achieved a successful beta release in Sept 2018 and earned a nomination for the Small Business BC Awards.

Global Good Community & Global Good Auctions is a consignment store and online auctioneer. Our operations model of reselling and recycling gives families a smart way to shop and promotes responsible non-wasteful living. Each year we direct our profits towards social causes and environment-oriented programs. In addition, we help numerous charities and nonprofit organizations by forwarding them donated goods which supports their vital community programs and services. We focus on Easter Europe, we help bring education to women, and help provide basic needs to children in local orphanages.

Toronto, Canada Area

- Managed business operations for multiple offices, led HR and financial functions, supported 45+ independent IT contractors, handled technology procurement, vendor selection, contract negotiation, and legal compliance.- Setup a U.S. office operations for an IT staffing venture.- Coordinated multiple technology projects, including a unique Electronic Signature software and renewable energy venture, handling procurement, risk assessment, and contract negotiation. - Led ISO 31000 Risk Assessment and ISO 27001 certification, overseeing vulnerability testing with external Ethical Hackers for Electronic Signature product, which resulted in strengthened security compliance, proper Identity Access Management protocols, and improved level of confidentiality as to storage and retrieval of signed documents, and led to product acceptance by major Canadian Banks and Telecom companies.- Provided subject matter expertise in regulatory compliance, such as PIPEDA, FOIP, electronic signature regulations, international data privacy laws, UETA, ECECR(EU), TRUSTe, SPeRS Standards, ISO/IEC 27001, which resulted in ensuring product adherence to global privacy standards, ensuring servers storing signed documents were located within Canada to meet judicial requirements.- Coordinated User Acceptance Testing (UAT) activities for Electronic Signature software, collaborating with internal and external stakeholders to validate security and compliance before full deployment.- Designed roadmaps and RACI matrices to document roles and responsibilities for product rollouts, ensuring a seamless go-to-market process with clear alignment across development, compliance, and sales teams.- Managed annual CRA audits for scientific research tax credits (SRED), ensuring full compliance through detailed technical reports and on-site audit management, resulting in maximum allowable tax credits each year with zero compliance issues.

Toronto, Canada Area

Risk Governance: Manage The Risks

Information Systems Auditing, Controls And Assurance Certificate (Division Of Continuing Education)

Global Procurement And Sourcing Specialization Certificate (Division Of Continuing Education)

Project Management Specialization Certificate (Division Of Continuing Education), Information Technology Project Management

Bbm, Bachelor Of Business Management, With Honours

Computer Science Programme, Computer Systems And Networks

Business, Technology, Finance And Law

Activities and Societies: Technology, Software Asset Management, Information Systems Audit, Project Management, Business, Finance, Law.

Capital Fundraising - Funding Roundtables

Certificate, Legal Administration

Certificate, Business Administration