• Coordinate vendor services including (but not limited to) coffee service, janitorial, landscaping, building maintenance, HVAC, copier, and security• Manage technology in the meeting spaces and support groups using A/V equipment (projector, microphones, etc.)• Manage office and program resources against budgets• Collaborate with program managers and team leaders to plan meeting logistics, update documents, and work months in advance to ensure all details are executed for the following programs: Alice Houston Women's Leadership Program, ELEVATION: UPS Women's Leadership Academy, ELEVATE: A Women's Leadership Council, Encore Louisville, and LeadingBetter Open & Private Courses• Work within a project management system to track task progress and prepare logistics planning documents• Work with caterers on menu plans, managing dietary needs and allergies for attendees• Manage vendor relationships for other services and supplies for different groups (nametags, transportation, framed certificates, awards and trophies, etc.)• Provide superior customer service to all meeting attendees, providing care & attention to the fine-details to ensure comfortable experience with all needs & expectations met or exceeded

• Collaborated with program managers and team leaders to plan meeting logistics, update documents, and work months in advance to ensure all details are executed for the following programs: Bingham Fellows, Alice Houston Women's Leadership Program, ELEVATION: UPS Women's Leadership Academy, ELEVATE: A Women's Leadership Academy, Encore Louisville, and LeadingBetter Open & Private Courses• Worked within a project management system to track task progress and prepare logistics planning documents• Worked with caterers on menu plans, managing dietary needs and allergies for attendees• Managed vendor relationships for other services and supplies for different groups (nametags, transportation, framed certificates, awards and trophies, etc.)• Provided superior customer service to all meeting attendees, providing care & attention to the fine-details to ensure comfortable experience with all needs & expectations met or exceeded

• Determined coverage and liability within auto claims• Interviewed customers, claimants, and witnesses to obtain accident details• Partnered with appraisers/estimators to manage vehicle repairs and rentals • Negotiated with customers and other insurance carriers and resolved claims

• Handled sales inquiries and showed rental space to any scheduled or drop-in appointments• Coordinated the execution of contracts, internal and external communications, and invoicing• Worked with the museum’s operational departments, event staff, and vendors to ensure the execution of successful events • Maintained facility rentals social media, e-mail, and website communications

• Oversaw internal and external meetings and events• Was a direct liaison between the resort and groups in-house• Worked in conjunction with all resort departments to ensure an exceptional guest experience• Assisted with food and beverage, event set-up and tear-down, and overseeing banquet staff

• Administrative Assistant for the Meeting and Events Planning Managers• Compiled weekly packets of BEOs and resumes and sent out daily updates on events resort wide• Planned internal meetings for resort department heads • Created informational welcome packets and processed amenities for incoming groups and VIPs

• Event Assistant to Executive Director• Helped with the venue logistics at The Conrad Indianapolis• Assisted in developing a plan for maximizing exposure of event, utilizing all forms of social media• Organized and prepared silent auction items for launch on GiveSmart and coordinated the one-week post event wrap up

• Engaged with guests and provided excellent customer service • Demonstrated and served samples of featured products within Sam’s Club• Prepared samples for team members and maintained food and beverage areas

• Completed data entry into computer systems• Filed invoices and maintained office space• Scheduled and supported customer visits