Cured delinquent student borrower accounts, prevented their default and maintained the assigned cohort rates within acceptable standards. Contacted and counseled out-of-school student borrowers, assisting them with the best options for their condition, obtained the needed forms and information; and forwarded that information to the appropriate 3rd parties.

Successfully performed as relationship manager, new business acquisition analyst, solutions provider and transition manager. Regularly executed trades for client accounts across all asset classes, maintained client agreements, created client presentations (account reviews, product placement) and monitored/processed documentation to ensure compliance with all federal securities/tax laws. Was asked by the team to move with them from Wachovia Securities, having been with the team for less than one year at the time of the transition, to Citigroup, Inc. Formulated and executed a business plan targeting the high net worth individual and small business market. Raised 1.5MM in first three months of production. Negotiated partnerships with local businesses in order to execute targeted marketing campaign. Designed investment strategies isolating preferred fund managers in order to achieve optimal returns within various risk parameters. Acquired Series 65.

Aggressive, 100% commissioned sales environment. Closed on 56 new accounts per month. Generated $24 million in new assets annualized. Averaged 30 prospective client contacts, 10 new client contacts and maintained a schedule of 70 follow-up contacts daily. Further enhanced client base as a result of client referrals. Represented the firm at “Traders Expo” in 2006 (Fort Lauderdale) and 2007 (New York City), demonstrating the use of online trading platform technology and market analysis tools.

Managed Upper Midwest Territory through several broker dealer channels including Merrill Lynch, AG Edwards, UBS, and Wachovia. As a team of four Regional Directors, we increased assets under management from 500 Million to 2.3 Billion, over two years. Successfully implemented strategic planning initiative, which increased investment within Upper Mid West Region by 80% in 12 months. Aggressively cultivated new relationships with Financial Advisors and their clients and maintained existing relationships via educational branch presentations, broker/client conference calls, client seminars, and special events.

Cultivated and maintained relationships within national network of Financial Consultants in the Smith Barney branch office network, from New York desk. Created fund of fund blends for high net worth clientele and the Private Client Group. Designed investor qualification questionnaire to increase accuracy of risk assessment and thereby limiting liability of the firm. Authored nationally distributed weekly, monthly and quarterly futures market commentaries. Promoted to Assistant Vice President from internal sales associate after only one year with the department. Generated new business and encouraged client retention via conducting lunch presentations, client seminars as well as broker/client conference calls for assigned region. Acquired Series 3.

Initiated trading relationships between the retail desk and outside retail and institutional buyers. Created municipal bond portfolio proposals for new and existing retail accounts. Managed daily bid-wanted flow for municipal bond and short-term desks. Performed portfolio analysis and asset allocation on existing customer accounts. Represented the Municipal Securities Group at broker recruitment seminars. Acquired Series 7 and 63.

Was the primary contact for global settlement operations on the Par/Distressed Trading Desks in New York, London and Hong Kong. Generated confirmations for syndicate and secondary trading desks, prepared and assisted in the negotiation of trade confirmations through to final settlement (average of 3 months+ per confirmation), and successfully pioneered a system that streamlined operations between New York and London, and New York and Hong Kong. Successfully ensured accuracy and organization of trade contracts pending settlement, which became critically valuable to successfully navigating the volatility of that time period in the High Yield and Distressed Debt Markets.