Alexandra Parr Email & Phone Number

Minneapolis, MN, US

Minneapolis, Minnesota, United States

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Minneapolis, Minnesota

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• As a Senior Financial Analyst with excellent communication skills on assignment in the medical device industry, I am passionate about process improvement and have both created and streamlined processes for my clients..
• Assist with acquisition integration including: - Reconciling monthly revenue and expense data prior to upload into purchaser's systems and working with key resources on both sides to resolve variances. - Developing.
• Gather, condense, and analyze raw data from multiple systems to determine trends and measure performance; prepare presentations of results
• Prepare, analyze, and reconcile P&L data across multiple reporting systems
• Develop and manage complex models for revenue and expense forecasting and budgeting
• Design queries for data mining of client’s SAP database using Business Explorer interface

• Tracked and analyzed operational and sales results data from multiple internal systems by exporting to excel and using pivot tables, formulas and filters to organize data in concise, accurate formats used by sales.
• Collaborated on nation-wide process improvement project, which was successfully implemented generating 15% cost reductions and improved efficiencies (10 month project with 90% travel).
• Trained other managers how to create, edit, and analyze Microsoft Excel reports
• Partnered with Division Manager to manage and implement policies and initiatives
• Earned 2006 Chairman's Award of Excellence for developing daily sales results report in Excel used by 5 divisions (and is still used)
• Acted as local floor support for direct and indirect sales teams when custom sales force automation tools upgraded

Partnered with a cross-functional team charged with planning and implementation charged with increasing Marketing Consultants time with their customers, decreasing delays experienced by Marketing Consultants when resolving problems and obstacles and improving sales support effectiveness and overall efficiencies using the established Solution Center support.

- Assisted new Customer Service Representatives. - Provided coaching and training on systems, procedures, investigating, and negotiating. - Created and facilitated an advanced billing training class.- Improved scheduling methods through call volume analysis. - Managed available personnel resources to maximize coverage during busy times resulting in.

- Handled incoming customer calls in a call center environment - averaged 9 calls per hour - Investigated, negotiated and resolved customer complaints - Answered customer questions regarding products, billing, procedures, directory usage, rates, close dates, and delivery of directories. - Processed systems and paperwork related customer claims, billing.

- Processed all paperwork received from customer service representatives- Notified external billing vendor of necessary billing adjustments and billing issues- Noted relevant systems, and processed adjustments to internally billed customer accounts- Investigated sales' queries on delinquent accounts using numerous internal systems- Locked accounts.

- Edited and processed and quality checked customer orders- Handled complex order writing and account preparation- Accurately entered completed orders into mainframe database, insuring that all internal and external deadlines were met- Prepared and distributed essential forms to all appropriate internal and external contacts- Provided information to upper.

- Provided administrative support for 3 District Managers- Organized conferences, made travel arrangements, handled office correspondance, and maintained calendars- Collected data, and developed and produced financial reports on Lotus 1-2-3- Acted as liaison between store managers and district managers- Answered phones, ordered supplies, published.